I was greeted in the parking lot with a good morning and a smile, and was shown to my sales person, (not just go through there and turn right). Staff was very pleasant to work with, lunch was good, and the knowledge level was off the hook. Probably the best car buying experience I have had, even the finance experience was great. Thanks Brad
I was looking to trade in my Mini Cooper on a RAV4. I still owed quite a bit on the Cooper and was actually very very skeptical a deal could be done. Eli from the sales team reached out to me right away through text messaging and email and definitely got my attention as to making a deal with AutoNation Toyota Tempe. Eli went way past above and beyond for me. From researching deals, checking in if I was still interested, to making the final deal painless. I’m very impressed with this location and staff. I was greeted with a smile after parking my car, Eli was quick to come talk with me about the RAV, and was able to quickly come to terms with a great deal for me to buy my 1st Toyota! 10/10, exceptional service, highly recommend Eli and the team at AutoNation Toyota Tempe!
The inspection included that a small leak was noted on a shock cylinder that had a "slight" leak but it was not justified to be replaced under warranty. If the shock was not designed to "leak" than it should justify replacement.
I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
Recently my husband and I bought our third Lexus from Superstition Springs Lexus. As with the last two experiences buying from this dealer, we have not been disappointed. Eddie and Mark were the two salesmen who helped us- which is another example of the professionalism shown by everyone at this dealership.
We had been in the day before and had to leave suddenly. Returning the next day, I mistakenly gave the wrong name when I asked if the gentleman from the previous day could finalize the sale. Thinking he was not on site, another gentleman completed the paperwork.
The general manager, knowing we had another place to be, did all that he could to expedite the sale. We were able to have a great car, at an amazing price, with a sale completed in less than 90 minutes.
We have NEVER had a problem with a Lexus and find the service department to be impeccable as well.
Went in for a test drive, drove out same day with the 2018 new Toyota Tacoma I wanted. After friendly negotiation (that’s typical in car buying), Jagger and Luis were able to work out a great deal. Financing was also super easy (which depends on your credit quality) and serving afterwards to get base boards installed was excellent!
Just the service and friendliness of this dealership warranted me to consider them to friends and family.
My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
I had been looking for a 4runner for the past few months and I wasn???t in any rush to purchase one. Specifically because of past and present experiences at major branded dealerships. Last year at Camelback Toyota I spent a total of 8 hours purchasing a new Camry, arguing and being miss treated and I really didn???t want to do it all over again. Luckily I did find certified preowned 4runner at Avondale Toyota within my price range and I happen to come across a great person name Scheldon Ward. This man here is a truly incredible person. He helped reach my monthly financial goal and put me in to my dream car. The process was quick and painless. The amount time and effort Scheldon took to ensure all of my needs and questions were taken care of was outstanding. All while keeping a great enthusiastic attitude and all around good vibe. He made this purchase very fun and enjoyable. I will be returning here to purchase my next vehicle and I will not hesitate to recommend Scheldon as well as Avondale Toyota to any who is looking to a purchase a new car.
Walking into the dealership I thought I would expierence the typical negotiations and pressure to buy. When greeted by Scheldon he was extremely welcoming and was completely straightforward throughout the entire process. He made me, as a buyer, feel comfortable and understand exactly what I was getting into. I recommend him to anyone looking into buying a Toyota, he will take care of you and your family! Now I???m into my new 2019 Toyota Camry SE and I couldn???t be happier!
We ended up at Avondale Toyota after pretty much being shafted by another dealership. What you see is what you get. No hidden costs. No haggling and no salesman running back and forth between you and his sales manager trying to shove BS down you. We did not spend an entire day buying a vehicle! Jake you are the best!
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