I had a great experience at this dealership! The people were friendly and made the process easy especially with my husband being deployed. They tried to give me something I wanted and didn???t try to push me out of my price range! Would recommend this place to anyone!
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
I came in to purchase a 2015 BMW 228i at the Colo. Springs location. Mark Riopelle and Steven Hicks helped me with the purchase. The car was in beautiful condition and the test drive with Steven confirmed I was making the right choice. The only concern was a check engine light. Their in-house tech confirmed it was a temperature sensor code. We all assumed it was a simple warranty issue (and because the car was still under warranty, no big deal). Of course, after purchasing the car, I was anxious to get it checked out and repaired. I went to my local BMW dealer where I got good news and bad news. The problem was simple: a severed wire to the sensor (probably a critter). However, that's not a warranty issue. The repair cost $350. Here's where Echo Park shined. They took full responsibility for the repair cost. That action shows real integrity, a rare commodity in the retail car business.
Came in with an idea of what I wanted and left with something completely different lol the experience was seamless and no pressure which was great. I got a fair offer for my car and am very satisfied with my new vehicle.
Bret was super helpful and knowledgeable. He truly understood the love I have for my current jeep and did his best to find me something comparable making sure he was meeting my needs. I've never had a car sales man be more than a sales man but I left feeling like I had a friend at the dealership.
This dealership is heads above the rest, period.
Everything from the purchase to the service I have received has been a pleasure. They are honest, straightforward, and I really appreciate the way they elevate their customers by really taking care of them. Top notch, can’t say enough good about them.
My sales person was Tracee H. She was professional, knowledgeable, and helpful. I could not have ask for a better person to help me purchase my car. I highly recommend the Hertz Car Sales Dealership in Motor City Colorado Springs. I will be going back for my next car purchase. Regards Liz
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