I was in and out so much faster than I thought it would be. Especially since there were six cars waiting in the lot when I arrived. I was also able to schedule an appointment next month for a recall service. Before I could even ask Mark asked if I’d need a loaner car.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I was hesitant to go here due to previous reviews but I'm so glad I did! I found a beautiful 2017 Subaru Impreza with only 10,000 miles at well below comparable cars at other dealers, and finally decided to give them a try. I was met at the door by Hope, who introduced me to the sales manager while trying to find my online salesperson. Since they were not available Hope waited on me personally. She was friendly, courteous, and never pushy. I loved the car but still needed to test drive a couple others at other places and also wanted to talk with my wife about it. She was even willing to let me take the car for a couple of days to do an extended test drive and show it to my wife, but I told her that wasn't necessary. She was very understanding and we said our goodbyes. I contacted her later that day via text to let her know I wanted the car and had financing already lined up. She was as to find me better financing through a local credit union so that everything would fit my budget perfectly. I told her I'd probably be in on Wednesday and she changed her day off to accommodate me. I actually ended up in Tuesday evening to sign papers and she already had the car ready to go and was fine with me leaving my old car, which wasn't a trade, so I could take delivery that night. I love my "new" car and certainly recommend Capital Kia of Easton.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
I bought a used car from this dealer. They have a nice selection most of the time. Finding a certified pre-owned car is sometimes hard because there are not many of them. Overall, Toyota Direct was a good place to purchase my car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!
Let's just say I was a motivated buyer. I seen online a vehicle I always wanted -and it was for sale from Germain Toyta? Oh yeah! Mine! Despite all the problems I encountered that day, the staff of Germain Toyta we're THERE for me every step of the way. Their professionalism, patience, expertise, and kindness are of a level that has only increased over the years. The faces are new, the names unfamiliar, my trust is the same. - Semper Fi
Alfa Romeo Buying Experience was Great at Bob Boyd
by Marco C from Columbus, OH
May 9, 2018
Test drove the 2018 Alfa Romeo Giulia--made me forget about the Audi, BMW, and Mercedes test drives. Excellent car, excellent deal and excellent experience with Matt Bond at the dealership before and after the sale.
Abdul Mohamed treated us with outstanding client service and helped us purchase a new car very friendly and helpful and we purchased a new 2017 Toyota Highlander
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