I was desperate to get out of my 15 month old lease. I still had low miles but wasn't going to be able to keep it that way. Plus I didn't like car car. I asked for a Christmas Miracle and met Santa who made my wish come true! Santa aka Berson was fabulous! A fantastic experience and my daughter will be in next weekend to make her Christmas dreams come true! Thank you!!!!
My wife and I recently worked with BB on buying a used car. The process was great and BB was awesome. Everyone we worked with was helpful and friendly, especially BB. We would highly recommend this dealership to any of our friends.
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don???t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!!
I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I never feel like I???ve been sold something I didn???t need. . And today, when I had a problem with a tire and my battery and needed to get on the road within a few hours, she managed the whole appointment from beginning to end and and I was on the road faster than I thought would be possible. Rose is terrific! She???s easy to work with, has a great demeanor for customer service, and is a great ambassador for Bernardi Toyota. She???s my go-to person.
I went into Boch looking for a specific RAV4. I had Jose Monteiro help me, he got me exactly what I was looking for. My experience Was fast and easy I would definitely recommend going to see him for a new vehicle purchase!
Excellent deal and staffs, especially with Tom Clement
by WLS from DealerRater.com
October 6, 2018
Tom Clement was very professional and a relaxed no pressure with the whole matter of trading and buying a new Prius, Sales Manager was also a real nice guy to deal with, and Robert in Finance was great, would recommend this dealership highly.
We found Selyna Anza, our agent, to be efficient, polite, and knowledgeable about the vehicle we purchased. Her professionalism was refreshing and appreciated. We were very pleased with our experience.
Excellent deal and staff, especially with Tom Clement
by sportfish80 from DealerRater.com
October 4, 2018
Tom Clement was very professional and a relaxed no pressure with the whole matter of trading and buying a new Prius, Sales Manager was also a real nice guy to deal with, and Robert in Finance was great, would recommend this dealership highly
I may window shop at other dealerships, but you will always end up back at Harr, got a great deal on a 2018 Toyota..... got great money on my trade-in.... I will not hesitate too turn to them in the future, for my next automobile.
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