Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
My service Manager - John Mannering is great. His customer service skills and concern for me is always Top Notch!! As a senior citizen I have seen many dealerships and service departments, from what I was told and what I have experienced I will continue to go to the Toyota South for purchases and service. I pass up others dealerships closer to my home.
Excellent service and Very friendly staff. I didn't have appointments when I came in for services , I was sent to Abraham Castillo. Abraham has a wonderful personality and he take good care of his customers.
I was scheduled to meet with service advisor-Abraham Castillo and have both air suspension bags installed. Once I arrived and being greeted by staff. Castillo informed me he needed something in writing or to speak with Lexus dealership to match their price. After getting confirmation they installed the air suspension and saved me a hours drive. Great team!!!
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was a clean and nice dealership. However, the car I was looking at was too highly priced and even though I showed them other cars from other dealers with way lower prices, they wouldn’t negotiate. It was a waste of my time.
The people who work ALC.inc are as good as they come. Very professional. Helpful and caring. The best time buying a car, I ever had. Salesman Mike and Kathryn in finance were the people who helped me. They did a great job.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
My wife and I decided to purchase a new car. We looked at...
by Larry Davis from DealerRater.com
May 11, 2018
My wife and I decided to purchase a new car. We looked at the Honda accord the Nissan Maxima and the Toyota Camry. We decided to purchase the Camry XLE. The customer service provided to us by Ronald Steele and Gregory Johnson was BY FAR THE BEST we have encountered in our search in the Atlanta Area for a new vehicle. The entire atmosphere was very professional and pleasant inside the dealership. It was a great car buying experience. I have already recommended Toyota of Union City to one of my co-workers. We are VERY HAPPY with our new Camry and we look forward to doing more business with you all in the future. Keep up the good work. Sincerely Larry and Marcia Davis
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