After an accident left us with one broke down truck and a totaled Highlander. Tony helped us get a used Highlander and an used Tundra. Very happy with both vehicles and made a difficult time easier for our family. Tony was great to work with and will look to him for help in the future.
Excellent experience for the second time with Jamie Shay!
by Carol from DealerRater.com
November 16, 2018
When we lost our 2006 Prius to a deer, our first call was to Jamie to help us find a replacement. We had an excellent experience with him in 2016 with our Highlander and knew we could trust him to understand our needs and limitations and find the best fit. Jamie found a used Prius that was just arriving at the dealer; we test drove it and bought it (while others were waiting to test drive it). It was a great buy and a seamless process for us with Jamie's leadership. Thanks!
Thanks to the service and sales staff at Buick I had a fantastic experience buying a vehicle! From working with the sales guys on buying the vehicle to the condition it was presented in and explanation of the vehicle. Thanks guys!
In the morning the shuttle employee David displayed excellent customer service skills. In the afternoon the shuttle service was untimely and lacked communication from driver. The service on my vehicle was excellent
Steve P is top notch. Worked with me on finding the best options to keep my service costs as low as possible while not impacting the quality of service. Super flexible. My past experiences with Todd D have been the same. Nice job guys.
From the moment I walked in, I was confident that I would find a good, reliable used car at a decent price. The no haggle pricing is simple, direct and less than average pricing. I will go there if I ever need another car.
Simple oil change, but so much courtesy and overall care for the vehicle is appreciated. Car was inspected and washed; waiting in customer area is comfortable and the time passed quickly. Keri is a terrific service rep. Also have worked with Ann in the past—also great.
AJ did a great job keeping me informed about what my car needed as far as repairing the Entune 3.0 on my new 2018 Toyota Camry. Pat from Sales, that was in your IT dept has been a great help trying to help me as I have had trouble with this system since I purchased my car. I have been in your dealership several times trying to work through this problem. If it would not of been for Pat taking his time to work through my concerns I would be more frustrated than I am.
I came in planning on buy a used car but nothing was matching up with my desires so we talked about leaving and with the help of Lee Ann and Rex I was able to lease a car at the price I could afford.
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