I brought my 07 Prius in for service in early November. Knowing I needed tires again (3rd set), I asked for recommendations which would have been better in snow than the current tires, or the original set, both of which were traction-deficient. Jason recommended either a Michelin or a General Tire Altimax, and that I could/should get other ideas online like at tirerack.com or elsewhere. I've gone with the Altimax, and am quite please with the ride, noise-level, and traction so far (on wet roads, dry, and an inch of snow). Also, I was expecting some additional expense for incidentals since the car has 105K and is 11 years old. It did need some additional work. I've always trusted Luther Toyota to treat me right. And they have done so again. Thank you John D.
Scott did a 5-star job in helping us choose a new vehicle, a Highlander, when we came in to look at what would have been our fourth Rav 4. He was forthright, helpful and direct; we feel we were very well served by his professional and courteous manner.
We chose to come to Rudy Luther after looking online for a salesperson. Nettie was so wonderful to work with. She is knowledgeable and her years of experience working with people was evident! Her ability to hone into us as a couple was amazing. Nettie took the time she needed for us to make a decision!! We were trying to decide between a couple of vehicles and we never once felt pressure to buy. We would recommend Nettie to anyone looking for a no-pressure salesperson!! We would buy from her again hands down!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
My Girlfriend and I went in to buy a Prius V. We had already identified the ones available and Willie came out and greeted us. He was polite and knowledgable. He ran in to grab the keys and we ended up buy-in the car. The only downside is we worked the deal with weather tech mats. The front and middle came in the following day, although we were not notified. The cargo area has not arrived yet and it has been 6 business days. I am curious on why the largest floor manufacturers would struggle with the 3rd most popular car in the world. The cargo area carpet is unprotected and is tan, in MN in the middle of winter, that is a long time to wait for a very popular product.
Rapid,timely service,clean environ,pleasant people
by Xyz2018 from DealerRater.com
December 5, 2018
I will be back. Love the hours Love making appt They honor the appt Pleasant waiiting room Great experience with service people on line and in person
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