Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
I was dreading buying a newer car but Troy made the entire process painless and easy! He will help you in anyway he can to get you into the car you want. I???ll definitely be returning when I get my next car. In the meantime I???m enjoying my 2017 Nissan Rogue. Thanks Troy and Concord Cars!!
Friendly and great customer service. Highly recommended if you're looking for a new vehicle for a great price. It was great to be able to take the vehicle home for a few days before deciding on a purchase to make sure you love what you're buying.
Jason was amazingly helpful in getting me the financing I needed to get out of a car on its last legs and into a vehicle that fits my lifestyle and Me. I???m very happy with the service I received and would reccomend Concord Cars and Jason anytime!
Joe Lint made this the Best car buying experience!
by Flagstar7! from DealerRater.com
November 19, 2018
Joe Lint made our purchase happen with ease and alot of patience! He is a down to earth professional!!! Concord Cars will work with you to give you what you need, qaulity cars at a affordable payments! You all are the best!!!
10/10 Joe lint an Concord cars are exceptional! No pressure to buy what so ever! I was comfortable from the time I walked in to the time I drove off! I got setup with a great vehicle with a great price and great rates! I couldn't have had a better car buying experience anywhere else! Car guy Joe lint and Concord cars is the only place to purchase a vehicle and feel a hundred percent comfortable about it in the end thank you guys!!!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
Super easy.. Marcus was very friendly, knowledgeable , helpful. Enjoyed working with him. Once we decided to buy, were handed off to financing.. obviously they have to offer their warranties and extras but no pressure when we denied them. Bought on a Saturday came back on Tuesday to get an extra key, and floor mats that they hadn???t put back in the car yet from cleaning.. also a tire had a slow leak and they fixed that as well.. quick and easy. Thank you
Walked into the dealership the salesman was not pushy he was Very kind with a great sense of humor. Told him what kind of vehicle I was looking for and I had no problem choosing from the selections he showed us. He explained everything we needed to know about the vehicle and took the time to show us how everything worked inside. Ended purchasing a Toyota rav4 and I???m happy with the service we received from everyone at Heart City Toyota.
Very smooth transaction! Easy to deal with. Eric went above and beyond our expectations to provide us the vehicle we were looking for , highly recommend! Thanks Eric
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