Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
by G.A.R. from Bonham Texas
December 31, 2018
Fantastic Car ! It meets all of my expectations.It rides well and gets good gas milage.It carrys 4 people with ample room.Also the color is great.
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Love love love this car
by BritMiles from Lancaster, pa
January 7, 2019
The safety features on this car impressed me from the beginning. The back up camera is awesome. Gas mileage is unbelievable and probably the best part. If your looking for something that will get you the most bang for your buck in mpg, this is it. Sometimes 40 mpg! Sound system is very nice. Sporty, modern, reliable.
Alexandra Sanderson my service advisor at Heritage. She was such a pleasure to work with. She showed great concern, and made feel a sense of comfort. She's a prime example of what customer service is all about. Thank you. The entire staff @Heritage are awesome. Thanks again for going above the call of duty to satisfy your customers. Signed a customer for life
Most reliable car I’ve owned
by Awcooper from null
December 5, 2018
I LOVE my Toyota. Fantastic for commuting, very reliable, great on gas. Feels like it glides driving down the interstate and the safety features are incredible!
Robin is there to help you without trying to pressure you into anything ... the work she recommends is what you need done. Period. She's a great asset to Heritage.
2017 toyota corolla le
by hotrod66 from st.petersburg.fl
November 24, 2018
I have own a 17 corolla le.now I have a 18 corolla.L I think its not the best model for Toyota I am having trouble with it I called Toyota company about it they had someone call me back.i got nowhere with them I wont own another Toyota corolla again.very upset with them
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love my use car
by Jhon_21s@hotmail.com from GARFIELD
November 6, 2018
Im very happy to find all the answers about my car on Toyota Universe, Juan gamarra is a good advicer. You can get an answer even in Spanish language
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
i love the Corolla but I i'll never buy another.
by Tom G - a dissappointing car from newark, ohio 43055
November 22, 2018
This 2018 Corolla is the 4th Toyota that I've purchased. I love the car but I will never buy another corolla and maybe another Toyota. The cruise control is a nightmare. Going up or down hill, it will raise the tachometer to over 4000 without increasing speed. The dealer said that's normal but I am telling you that is not normal. It takes the fun when driving distance because you are constantly hearing and seeing it at every hill, going up or down. I would trade it in a minute if I could. This was a very poor design in their transmission and should be corrected.
This review is in reference to their service center. I'm not really sure how I feel about the service center. I can say that their staff Crystal is really polite and professional, however, this location is not forward thinking or considerate of time. I had an appointment in the morning and it was light freezing rain and on and off snow, a very light coating. Instead of receiving a courteous call saying that they would not be able to service the car due to the weather, they had me drive in and go through their entire check-in process just to tell me that they could only do a visual inspection. They could have simply called and said this instead of having me drive to the location just to tell me that or provided a warning when I made the appointment. I can understand not wanting to test drive the car in freezing rain, however, I've had my previous vehicle serviced at other locations and would always receive a call the day before or on that day if they could not service the car. So if you are taking your car to Heritage Toyota Catonsville service center and the weather (rain, snow, sleet, fog) permits them from working on your car or test driving the car, it would be best for you to call them before you drive their and go through their check-in process just to be told they cant work on the vehicle .
Extremely fuel efficient!
by Valerie from FL
November 21, 2018
I am very happy with this car! It is sporty, comfortable and plenty of leg room. The technology with lane assist and when it’s on cruise control spoils me!!
By far the best experience I???ve ever had at any car dealers
by Eboni2404 from DealerRater.com
November 8, 2018
Shawnta, Larry, and Eric worked together to make sure i got the car i wanted they went out and beyond for me i never felt that much love from strangers but when i left i felt like they was family i appreciate everything y???all have done for me.
Reliable and safe for my family
by Toyota Corolla from Phoenix, AZ
November 18, 2018
This is a smooth driving elegant car with many safety features. Gas efficient for in town and on the road driving. This is a car that you would love to have your loved one driving because it’s dependant, reliable, and smooth.
We were informed about a possible upgrade on our old Toyota Corolla. So we went to check it out and found it to be truly good. We ended with upgrading to a real nice new vehicle as Kris Ruhling and Fletcher Dixon assisted us and made it all possible. Both of them are awesome and so as the whole team including Hamid! We will definitely recommend the Dealership and the people involved.
Hanover Toyota and especially sales associate Larry Weaver makes purchasing a car or truck a truly hassle free experience. My family has purchased seven new vehicles from Hanover Toyota in the past and will continue being a loyal customer. Everyone at this dealership truly works hard to earn the customers respect. Anyone in the market for a new or used vehicle stop by Hanover Toyota and see Larry Weaver for a truly memorable car buying experience.
I have been dealing with Hanover Toyota for over 16 years. Even though it is 11/2 hours from where I live, I will still deal with them even though there are Toyota dealers closer, because of the service and staff. Larry Weaver has been the salesperson I have dealt with in recent years. He has always been a top notch person. He is readily available both in person and on the telephone and thru e-mail. He is knowledgeable, friendly, honest and trust-worthy. He is always helpful in making a decision. I rely on his expertise. The other staff I have dealt with are also high quality, both in the financing area and the repair shop. I have always been very pleased with everyone with whom I have dealt. I have several close friends who also deal with Hanover Toyota and we all remark about the excellent service.
Extremely comfortable, we knew what we wanted when we walked in, it was very easy, Mitch was a pleasure, no pressure. They were busy and it took a little longer to get the paperwork done then I would have liked but it was understandable. They gave us all our options without being pushy. Price was up front, process simple. Great experience.
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