We ended up purchasing two new 4Runners and even with an hour power outage (due to someone hitting a power box or something) they worked through everything, gave us everything we were looking for, and it was a quick and easy process.
My wife and I went in with a vehicle in mind, Fay had that exact vehicle out and ready for us when we got there! We had an awesome experience where Fay assured us that she was there to help us get the vehicle we love. We are now proud owners and would highly recommend anyone to go in and see Fay! Thank you again!
Our experiences with Larry H Miller Toyota Colorado Springs has always been fun and enjoyable. We have always been treated nicely and with honesty. We have bought 6 Toyotas so far and intend on staying with them. We have not had any big problems that could not be talked about and negotiated to a comfortable solution for everyone. The service department has always been attentive and friendly along with the parts department. The new car buyers parties have always been fun and we finally won a door prize. The finance department was friendly and explained all the details of our purchases. The sales people have always done right with us and never stopped short of listening to our wants and desires and went out of their way to satisfy us.
Nothing short of excellent, I had my doubts coming in to potentially buy a car. But thanks to Jeffrey he really helped eliminate all negative feels I was having. In conclusion 20/10 would send anyone his way hes good peole.
I brought in my BMW to trade when everyone else said they couldnt do anything for me , Mr. Conrad really went above and beyond for me and kept my mind at ease while i was having second thoughts. He addressed my every concern when i was in doubt if this was a good idea or not, ans honestly it was the best decision i have ever made! Thank you Mr. Conrad for your expertise and helping me with tough situation i was in. I will be recommending everyone i know to you and the Larry H Miller Family! U guys are amazing!And not to mention the finance guy Bryce Bervig, he went to bat for us and got us an astounding deal!! So thank you to both of those gentlemen for the amazing help! U guys Rock!
Amazing group of people to work with ! They went above and beyond to get us the right car for the right price. Would never go anywhere else. I recommend everyone I talk with to go to LHM Toyota of Colorado Springs!
Throughout my several trips to visit Fay at LHM Toyota, every experience was very pleasant. Everyone I came into contact with was very nice and courteous. Fay was super sweet and helpful in deciding what was the perfect vehicle for my needs and I didn???t feel overly pressured like at other dealerships I visited. I would definitely recommend Fay and LHM Toyota.
Purchased a 2018 Tacoma Sept 4th. Was told by my salesman he???d make sure the scratches in my truck would be taken care of. Days went by and never heard from him...2 weeks later received a call from Jarrod Staggs asking me to complete his survey and to make sure I give him 100???s on it all. He guaranteed if I did it he???d schedule my truck to get it buffed to remove the scratches. He said ??? I???ll schedule it myself and call you back shortly.??? Well it???s now been almost 2 months later and I???ve NEVER heard from him again nor has my truck been scheduled to be repaired. Very very disappointed in this salesman. Seems like he just wanted a sale and never followed through on his promise to make things right. Wish I had dealt with someone else. Won???t deal with them again.
Brent Farmer was the liaison for Costco purchase. He answered our email on THANKSGIVIVG! We also brought our daughter into the dealership so she could purchase a new Rav4 also! Her first new car!
Brent was GREAT in finding the vehicle I wanted. The process was seemless.
My only comment is the lack of food in the dealership. We were there from 8:30 am - 3pm and we were unable to get anything but popcorn.
Elizabeth was great. From every step of the way she was dedicated to making the purchase of this car painless. I appreciated that she went well beyond to show me all the bells and whistles of my purchase. She definitely knew the product she was selling. Thank you!
Overall experience was great. Everyone was friendly, helpful and knowledgable. Staff and salesman were helpful answering questions and telling us about options and how they worked. Was a pleasure working with everyone and explained everything and were very helpful.
Was an easy process even got a little something extra in the deal. Helped clean out our trade and offered to help programming the features. Were able to bring the trade paperwork the next day just made for a very easy transaction
Very friendly staff. Very helpful. Answered all my questions. Explained the different extras for the vehicles. I would recommend all my friends to check to check it out.
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