Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
Nick did a excellent job handling our experience buying our Toyota! He was very professional and helpful with all of our questions! We will definitely buy our next car from this dealership next time we buy!
Brought my truck in yesterday for 15000 maintenance and was watching the tech get in my truck. First thought it was non professional climbing in with a drink in his hand. As he was backing up he kept hitting the brakes hard as he was playing with another employee as if he was going to hit him. Then as he drove forward to park my truck to work on it he spun the tires. I don't treat my truck way so I don't expect anyone else to. I asked a service tech if there was any reason for him to spin my tires as he took off. He said no sir.. I didn't report it to the manger cause I didn't wanna cause a fuss. With the young techs unprofessional attitude he won't last long he will slip with the wrong person.
This was my first time to buy a car without my parents' help. I needed something quick after my previous car died unexpectedly but I didn't want to settle for just anything. I was terrified of doing this myself and it ended up being a painless, pleasant experience. I live in Fort Worth and I simply called and talked to David (sales manager) about what I wanted, e-mailed him my specific preferences and he e-mailed me used car options in my price range. The sticker price for the car I wanted was significantly out of my price range but he got it way down, to a price I could afford without a bunch of haggling - well under Bluebook . Worked out financing options all via email and it was ready to drive as soon as I arrived. It was incredibly easy and I love this car! In about an hour, I drove it, they answered all my questions and I was done. Great experience and I'm telling everyone I know.
Went in to buy a 2014 Toyota Hybrid this past Saturday.
The 1.5 hr drive from home was worth it. Chad Mcginnes was a pleasure to work with. Was on a test drive minutes after getting to the dealership.
The negotiation process was easy too. I just named my price and after a few
to and fros, got the price I wanted. No pressure, stress or drama. No pressure to buy any extras. Just like I would want it.
The price was great and so was the experience. Would heartily recommend
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
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