My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.
Lydia was my sales consultant on this vehicle - and was she ever sharp! She has been very patient and generous with her time in guiding me through all the features on my Highlander that were new since I bought my 2007 Yaris. I have no hesitation in recommending her! Knows her stuff!
My daughter had lost her Corolla due to another driver not paying attention. We went to this location on a Saturday and test drove a couple of vehicles. (Corolla and Prius) My daughter didn't find anything she liked. Luckily we were working with Stacy Blohm and she made note of what my daughter was looking for and said she would keep her eyes open for any possibilities. She ran across the perfect vehicle for her and contacted us to see if we would be interested in it. We came out the following day and my daughter drove off in a newer Corolla that she absolutely loved! Stacy was always smiling with a great sense of humor and made the whole process easy and pleasurable. We also worked with Josh Woodward I believe, in the finance department. I highly recommend reaching out to her to see if she can help you find your perfect vehicle. Thank you Hendrick Toyota, LOVED the experience. It was quick AND easy with no high pressure sales tactics. THAT says a lot in itself!
Love my new Avalon thanks to Hendrick Toyota and Ron Adair. Probably the best car buying experience I've ever had. The dealership greeting was immediate. Ron Adair was right there to help me. I was able to get what I wanted for me trade and still get a great lease on a new Avalon. Ron was patient and super knowledgeable. He worked hard for me to get the best deal. I've owned a lot of Toyota's and have worked with several dealers including the one on state line, but Hendrick was; hands down; the best buying experience. Not to mention the lounge had water, coffee, doughnuts, fresh fruit, etc... I will be recommending my friends go there and will recommend Ron.
I had a great experience at this dealership. I worked with Sue Wells, internet manager. She provided great customer service, she devoted her time to answering all my questions. She was a pleasure to work with.
Jayon Syzmaszek was very helpful when we were shopping for the perfect car to give our daughter as a surprise. He made helpful suggestions, answered all of our questions, and even offered to video our daughter when she saw her new car for the first time! Jazyson was outstanding!
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