Darius went above and beyond to delight me. I appreciated the thorough inspection of my 2001 Tundra, it provided me with details about what my Toyota needed. I especially appreciate being able to be shown in person what was needed.
I was pleased with the pricing after using my mailer coupon.
Great experience thanks to my sales agent, Sonja Stewart, who went above and beyond to make sure I walked out with my new Highlander. She is patient, kind, and above all was not pushy like most agents! A certain manager, Colin, however, was an unpleasant and condescending individual.
After going to all leading Auto dealers in Atlanta finally we decided to go to AutoNation Toyota Thornton Road, hoping for a good used vehicle and for a better customer experience. At the door I was greeted by Thaell Avila & Jovan Roseboro. They were so helpful during my sales process. Jovan & Thaell was the most helpful & respectful sales associates I have ever come across. After purchasing my first car (2017 Toyota LE) yesterday, I was nervous to drive home on expressway and these two drove us home without any hesitation during traffic even though it was a long drive.
I recommend Jovan Roseboro and Thaell Avila to all of my family and friends who are interested in purchasing a vehicle. Great professionalism and customer care. Next time if I want to buy a used or new car I will always go to them and really recommend AutoNation Toyota Thornton Road.
All the best team and keep up the good work!!
My service Manager - John Mannering is great. His customer service skills and concern for me is always Top Notch!! As a senior citizen I have seen many dealerships and service departments, from what I was told and what I have experienced I will continue to go to the Toyota South for purchases and service. I pass up others dealerships closer to my home.
I purchased my 2018 rav4 from rodney Wyche. Rodney was able to get me and my husband into a brand new car.He never pressured me into buying.The entire buying process was great. I will recommend my family and friends to go see Rodney Wyche at Toyota South Atlanta.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I was just seeing what the new Prius had changed since my 10 year old vehicle and my salesperson Maliik Tooley discussed all the new improvements since my last purchase and also answered my questions about trying to get the 2018 or waiting for the 2019 to come in. I thought he was very knowledgeble and worked with me to make the best decision. I decided to go on and buy the new vehicle and knew it was not on the lot but should be arriving within a few days with my color choice and all the options I wanted.
I was returning a lease and was referred to Richard. He was very helpful in explaining the process and offered to work with me to find a new vehicle. I ended up keeping the car a few additional months. Richard would consistently follow up with me without being pushy. When I finally turned the car in he worked out a g great deal on the exact car I wanted. His sales manager supported him 100%. If you want a pleasurable car buying experience, do yourself a favor and ask for Richard Wong. DT
Before I make any big purchase such as a vehicle. I make it a duty to research the spec's of a vehicle. Everything from safety to space for my family. The salesman was prepared for my question and even covered things I had missed on my research of the vehicle.
Stopping in for the first time for an oil change, I was met with great enthusiasm and professionalism by Cody McLemore. He made my stay incredibly efficient and comfortable. Even with long waits, this service center was able to make this visit as quick and affordable as possible. I really can't praise Cody and the whole staff much more. They were fantastic!
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