I just want to give a huge shout out to Jason Tague and the other folks at Craig's Toyota for their excellent customer service. They went above and beyond the call of duty after I hit a deer that resulted in a two month process of repairs and dealing with the insurance company. Jason discovered problems with the engine when Honda said there was nothing wrong. My Pilot ended up needing the entire engine replaced! They held my hand through the whole thing and really lived up to the ideal of hometown service. There is one lovely young lady there, who unfortunately her name has left my brain, but she was especially kind and comforting to me. I hope she sees this so she knows how much she was appreciated even though my memory for names is terrible! Anyway, I would highly recommend Jason and the service team at Craig's. They were fantastic during a long and stressful episode.
Craig Toyota made car buying easy. Personnel were very helpful without being pushy. I would highly recommend Craig Toyota to friends and family. Allison helped us with paperwork and answered all questions in a friendly professional manner.
Craig Toyota is the only dealership where we experienced absolutely no pressure. We purchased a 2005 Toyota Prius in that same year after my wife and I had prayed about what vehicle to buy. Now, 10 years later and after 213,900 reliable miles, we prayed about an upgrade to a similar 2009 Prius. Angela Boswell, Product Specialist, at Craig found, not only what we desired, but also the same color and option package at very low miles. Angela was most helpful in contacting us as soon as this vehicle became available. (I think she was as excited about it as we were.)
We had an excellent visit which resulted in buying a new car. I would recommend my friends and family to shop and purchase from this dealership. They were very pleasant to talk to and supplied our needs in a timely manner with no hassle.
Wonderful place! The employees were very helpful and informative! They found us just the vehicle we were looking for and in a very timely manner! We purchased our 2013 Toyota Sienna there, they also installed a DVD player in the van for us. I was very impressed on how quickly they did the install. They did a great job putting it in and were very helpful in getting us a courtesy car while they were installing the player! We definitely plan to go there in the future if we ever need to buy another vehicle!
The people at Craig Toyotaare all very professional and genuinely nice. The service dept was awesome I had a 2008 RAV4 need some work and they did and awesome cost effective way of repairing the car. I have recently traded my Rav and my Tundra for a new 2015 Venza XLE and I walked away with a profit. Nice! That's what I like. Getting paid to buy a car.
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