Bought a new 2018 Toyota. Had for week they called said they needed more paperwork ASAP. I just have to say don’t let customers leave with the car until all the proper paperwork is in. I will not buy another car or recommend anybody to go there.
The car we bought was great, and Shawn the finance person was super nice. The price was very good. Our salesman Brett was a little frustrated with me during the negotiations. I recommend the dealer but not the salesman, unless you just want to sign the paper with no haggle, then he is a 5 star!
We found a 2017 tundra and Lexie made it quick, easy got a deal we could not pass on. When we wanted running boards added she made it happen. Got a loaner car for us and service dept was amazing. We WILL be back to buy cars from Lexie again!
I sent in an email to verify a few items on a truck they had for sale. Already knowing the trusts history we wanted to clarify a few known issues for the original location of the truck (ex: rust), things we wanted to know before driving over an hour. The person that got back to me was very helpful and honest about the trust we were interested in. She personally went out to go and look under and around the truck for us and was honest that it did infect have rust. She didn't try and further sell us the truck or be pushy about trying to sell us into something else, which was very appreciated because I don't have time. We knew exactly what we were looking for and she knew they didn't have it so she didn't waist my time or hers really. Most car sales are beyond pushy and they weren't.
The entire buying process was quick and easy. As a first time buyer I was nervous about being taken advantage of but I ended up leaving a very happy customer. There was no pressure from any sales staff. Aimee was amazing and took care of any questions or concerns I had. The paperwork process was relatively quick and I definitely reccomend i5 toyota to a friend. Go buy from Aimee!
Salesman Brent was outstanding to work with. I will recommend him to all my friends who are in the market for buying a new or used car. You are very fortunate to have this man representing your dealership
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
Looking to replace my '09 Venza. Tough decision about the Venza I looked at but finally concluded I could not do without a tow package and final evaluation I also want a V6. The salesman, don't have his name, but he was very patient. V6, tow package and ivory/tan interior an absolute. Thanks, Bill
This was the easiest car shopping I have ever done. We picked out the car online and texted with a sales man. We went in and the car was having repairs done, so we knew we wanted to buy this car and did up the sales process. We went in a week later, test drive it and brought it home.
I bought my Ford F150 from Titus Will Toyota. Since my first oil change was free, they gave me every reason to come back and continue my service there. I'll never take my Ford truck anywhere other than Titus Will Toyota
I have been coming here for several years now and Titus-Will Toyota is the best dealership I have ever experienced! Their salespeople and service department are very friendly and knowledgeable. I have several Toyota's and will continue to service them here.
Who knew there was an oasis in Tacoma where you can be comfortable in a beautiful waiting room with espresso bar, wifi and iPads for free use. Oh yeah, the service work was done on time and within their price quote. Thanks Titus Will Toyota.
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