I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
My husband and I purchased a 2015 Acura MDX two weeks ago and were extremely happy with the service and the price! We called late afternoon on a Friday and our salesman, Christian, stayed late and made sure we were takes care of every step of the way!!! Thanks!:)
I talked to Jason Bell and I had such a positive experience with him. He is very friendly and trustworthy. My friends are looking to trade in their vehicle and I will be recommending them to him specifically! I am so lucky to have such a good sales guy here so close to home. I looked all over for the perfect car and it was right down the road the whole time!
I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away.
I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car.
Here’s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 2, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
My salesman, Malik Harris, was so amazing to work with. He worked with me for as long as it took, on my schedule, even came in on his day off to help me get my brand new Hyundai. He was very knowledgeable about the vehicle and options I was interested in. The process for getting a loan was also exceptional. I definitely recommend Malik and this dealership for your next car purchase!!!
As most I hate car shopping, and really dreaded it however I had no choice being that one of my vehicles had just been totaled, So I started my journey by stopping by a couple of local dealerships. I was quickly reminded why I hated car shopping, I ventured out to Vermilion Chevrolet and came in contact with Sherard Blanden, a very pleasant salesman that made me feel very comfortable and wasn't "pushy" we found the perfect car for me, and he took the time to make sure I understood everything and made sure I was comfortable with the main features in my new Malibu, He also told me to come back in a week or so and he would show me more that is in my new Malibu to give me time to get a grasp of the new things I had to learn coming from a 2005 to a 2016! Sherard Blanden is by far one of the best I have come in contact with and if you are wanting a new or used vehicle, I would highly recommend Sherard!
We drove 820 miles 9.5hrs to buy a car and the car had flaws to it like body repairs and bad shocks no key fob horn didn’t work rear heat didn’t work but the sales team moved on the price to make it work for me the price I was interested in paying with all the repairs I would have to do I got a great deal and drove it home with no problems staff was friendly I will look at purchasing another vehicle from here when I’m ready to make a purchase A+++++++ to the staff
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
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