by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
In comparison with my last car buting experience, George Henderson III was the best salesman. I told him I wanted him to be real with me and show me cars that were in my price range and he sure kept his promise. This dalership worked with me and George to get my forever car in my budget. I cant wait to buy my boyfriends car at this dealership when the time comes! If you want a car and you want honesty, guidance, patience?!?, SEE GEORGE HENDERSON III at Larry H. Miller Toyota.
I wanted an SUV. I checked out Honda CR-V and Subaru Forrster but bought a RAV4 because of Rick Emerson my service advisor or some 15 years- had a Corolla then a Prius. That???s how important service is to me.
Good selection of cars. . I called and asked for a particular car. Salesman said there was one in my price range. He took my information, texted and called me several times to set up an appointment. When I got to the sales lot, he said it was sold. Could he not have called me to tell me that. Almost walked away when sales man said "Let's not waste each others time when discussing price of a particular car.
If you do choose to look for your future automotive purchase at Toyota Sunnyvale, look for Adela. She was extremely helpful and kind and immediately put myself and my girlfriend at ease. Nothing like the "shark" reputation you might expect from dealership sales people. Be warned however, as the finance team is not the same. Let Adela help you discover a vehicle but be ready for the next step; dealing with the finance team will be just as difficult as you might expect.
I have been getting my car serviced at this location for over a year now and every time I go in they are extremely nice, respectful, informative and i get exceptional service on my vehicle. Thank you for always taking care of us!
Took both our Toyotas in for oil changes in November 2018. Got great service and no hassles or problems. Have been coming to LH Miller Toyota for past 12 years and would not want to go anywhere else in town. Brittany did great job explaining the service plans. I was lucky to get her as service advisor 2 weeks apart for both cars.
Brent Farmer was the liaison for Costco purchase. He answered our email on THANKSGIVIVG! We also brought our daughter into the dealership so she could purchase a new Rav4 also! Her first new car!
Brent was GREAT in finding the vehicle I wanted. The process was seemless.
My only comment is the lack of food in the dealership. We were there from 8:30 am - 3pm and we were unable to get anything but popcorn.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I???d definitely do business with again!
At Seeger Toyota the staff provide both professional and friendly service. Jackie made purchasing a new truck so easy I had to ask my wife if we were actually at a car dealership. Thanks Seeger Toyota!!!
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
Went online and made an appointment for regular maintenance. Altho there were several cars in the entrance bay when I showed up, I was immediately seen and within 10 minutes I was processed and in the waiting room. The service techs are all great people, really kind, upbeat and respectful. I always feel comfortable going in there and they genuinely listen to any concerns.
I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
Bill Smith was very knowledgeable and took the time to explain the RAD 4’s functions. He made the experience a smooth transaction. My wife is very happy with her new RAD4!
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