I didn’t buy the car but the dealer people they’re very nice I would like to go back to buy the car is good place
2020 Toyota Corolla Hybrid LE Review
Better gas mileage than I expected.
by Howard from Salem, NY
May 1, 2019
5
This car has better gas mileage than we expected and has 41.4 inch legroom in rear seat. I am a little over 6 feet tall and find front and rear seat room quite comfortable.
I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not seem too helpful and acted as if my sales was not important. This was back in February (Presidents day weekend). I took a chance to request quote from their online service on the same truck and I was put in contact with Josh. I went to Stevens Creek Toyota to see and test drive used 2016 Toyota Tacoma. The truck had little scratch and the bed liner had scratches and you could tell it was used to haul rocks. Talking to Josh regarding used trucks and features he asked me if I have considered NEW truck. I told him that I have not and probably will not. Price is just too high. He took his time and gave me my options, comparing features and also showed me the difference of used and new Tacoma. I ended up going with the NEW Tacoma. I had to order and wait 3 months because the color I wanted was not available at the time. He kept in touch with me for any questions or concerns while my truck was getting build/manufactured. I even tried to see if other dealers can beat their price and none could. My truck got delivered yesterday (05/11/18) and I went in test drove it and having them add two more accessories. Just got a text earlier today; from their service manager that truck is ready for pickup. Will be picking the truck in next couple of days. Josh even offered to pick me up from the train station when I go to pick up my truck. Even after the sale we were still talking. Usually salesperson don???t want to waste their time once they have your sale. Please see and give Josh a chance if you are reading this and are in the market for purchasing car. He is honest, kind and loves helping people. I felt really comfortable dealing with him. Sunil Singh the finance/DMV processing person was super knowledgeable, nice and kind person. He has been working at Stevens Creek Toyota for over 17 years and understands the financing, protection and to my surprise about my truck as if was the salesman. He broke down the numbers and explained me thoroughly regarding maintenance and protection. He will lay it out for you and leave it up to you to make decisions. Not pushy at all. Answered all my questions as well. He even went outside me after the paperwork was done because I brought up a question regarding wheels. I was in car financing business and Sunil totally went above my expectation. Made my day. Josh Pourkhorsand (Fleet and internet sales manager) and Sunil Singh (Finance/DMV) are the best combo to have when purchasing vehicle.
I couldn’t be happier with my car buying experience with Elwira. Take it from me when I say that she really knows her stuff. She doesn’t pressure you, she works with you on your budget, and she really gives you what you want. The whole process was really smooth! I even shopped around a little bit and test drove a few cars before making my final decision, but Elwira just worked with me so well that it was a no brainer . Highly recommend her to ANYONE who is looking to buy a new car and get a great deal!! Thank you to Capitol Hyundai & Elwira for all your help getting my new Tucson
My service advisor had warned me that my tires were worn out about 6 weeks ago. Then my tire pressure alert came on two days ago. Yesterday, I called Toyota 101 at 8 AM. They had me in at 10:45 AM and out on the road with four new affordable Goodyears within 90 minutes. Fast turnaround, plus a deal: October special got me 4 tires for the price of 3 + $1. Everyone I dealt with on the phone and in person was awesome. Definitely coming back here for my service and tire needs in the future!
Our intent was to acquire a vehicle for my wife to use. The vehicle would replace her aging minivan and she wished to leave the minivan world for something a little different now that our children are older. We wanted something safe, reliable, and equipped with the comfort features we like. Toyota101 is certainly not the fanciest dealership in the Bay Area, but the our salesperson (John) was very knowledgeably, listened to our requirements, and found the perfect vehicle for our needs. We did not have to do a lot of negotiations to get a great price, and we were not pressured to buy a lot of unwanted extras. All of the questions we had were answered, most very quickly and in a couple of cases where the person didn???t know, they went and got the real answer rather than blow us off or make something up. I was pleased that they presented us with both used and new options as choices for our consideration. We ended up with a 2018 Toyota Highlander Limited Platinum. We expect to get many years of enjoyment and reliable service.
Mark Cruz is the best! Hands down the most thorough and detailed "introduction" to my 2017 Toyota Prius. My first was in 2008 from a dealership that never explained how to start a hybrid. MarkCruz sat in the car with me for 40 minutes and set up my Bluetooth connections, my music, my navigation, updated the tech features using my phone, explained the safety features, and ALL the other bells and whistles. There was no pressure in his sales. He made sure we were happy with our purchase. He was totally legit. Not pushy or aggressive just chill and patient. Very helpful and professional... Had an awesome car shopping and buying experience at FremontToyota!. Thanks Mark Cruz'
Putnam Toyota Alfa Romeo Fiat of Burlingame Review
Good Experience shopping for Used Car
by Ewagirl from Los Gatos, CA
December 3, 2018
3.9 (11 reviews)
My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!
I had decided that I wanted to purchase the new model CHR, and Kalani Hernandez was the best salesaman I've ever encountered. He provided both amazing customer service as well as detailed knowledge of all things Toyota. Without being even a bit pushy, and early on, with his help, he convinced both my mom and myself that we would very happy with the Limited Edition 2019 CHR. And he was right :) Everyday I'm discovering a new bell or whistle in my car, and I am incredibly happy with both my shopping experience AND my new wheels! Thanks Kalani and Stevens Creek Toyota! L
Very pleased with the City Toyota Customer Service. Professional, congenial, no pressure sales experience. In particular, Luis Calderon was great to work with as he facilitated every aspect of my pre-owned car purchase.
I was there for my 50,000 mile service. arrived around 10:05 and was told that the wait would be 4 hours, around 2pm. had to wait in the waiting room since i lived a little far for convenient shuttle service, but at 12:30 my car was ready and was washed so beautifully. if there is a problem they usually come in to talk to you and explain what's going on and what the vehicle needs and the pricing and i appreciate all they do.
I noticed a small dent on my brand new RAV4 after owning it for only 1 week. I was shocked when I noticed the blemish and can not imagine how this was possible. Honestly I didn???t inspect my vehicle at the time of purchase and didn???t know when this occurred. I didn???t know if it occurred before or after the sale - but I decided to take it back to the dealer and find out my options. I spoke with Danny Alqutieshat who sold me my car and he called his manager who assured me that Toyota 101 would take care of this issue. I dropped off my car and Thursday the 15th and picked it up on the 16th and it was repaired perfectly and at NO CHARGE!!! They clearly went above and beyond in taking car of me and my vehicle! I will be a loyal Toyota owner forever!!
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