New and used 2025 Toyota Grand Highlander for sale near Naval Academy, MD

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Our salesman Christopher was fantastic and extremely knowledgeable of vehicle we purchased. We would definitely use his sales expertise the next time we need a car

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Everyone, very everyone was very courteous. The facility was clean. The restroom was also clean. The customer service representative Antonio after going over what I needed he told me almost approximately how long the car would be for the service particular service that I was getting. He also brought up to me that the car had a recall on it so they also went ahead and repaired the recall

Scott was great and it’s so easy to communicate with them. Great customer service.

The whole staff worked as a team. Nick was an excellent salesman. Jason the manager and Marcus the finance person. Let’s not forget Frank back in the maintenance dept.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

We had been car shopping for months, trying to figure out what we wanted. Mike stayed in contact, making suggestions as different cars showed up in stock. We popped in, found a Grand Highlander in stock, and drove it home. So glad to be done with the whole car buying thing. But Mike made it enjoyable

Nice staff well informed about service procedures will use for service again for all at service needs

Great folks, very friendly. Not really new car folks, but we’ll gladly go back again.