I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Purchase will ultimately be about $200 more than the listed price after I pay VA tax, title and tag fees. Don't know if that has to do with me being a VA buyer purchasing in NC or not. Regardless the vehicle is great and just what I was looking for at the price range I needed. Their office mascot Cooper the Basset Hound will show you around the place. Everyone was super nice and I appreciate that very much. Just waiting on title to come in the mail so I can finalize everything.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
It was a Fast and easygoing experience. Tabitha was extremely caring and helpful with every step of the way. I did not feel like I was or pressured to do something.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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