I have a very good experience with Toyota of Bedford. Everyone at the lot that I dealt with treated me like we were family. Kevin G, Vanja, and Raven all were great and I really enjoyed working with the team. I will be recommending Toyota of Bedford to all of my family and friends
My positive experience with Chris and Carena Motors began with my initial call! All questions were answered immediately with no negative sales tactics. Upon arrival, I was able to be back on the road for the test drive immediately. The car I bought was in great shape with all the features I wanted (which were hard to find). Every car I saw on the internet/lot seemed to be top quality, well maintained, and very fairly priced. They have all vehicles examined and if necessary serviced by an independent third party shop. Chris made my experience with Carena Motors excellent and one that I won't forget! He answered all my questions very thoroughly, honestly, and without hesitation! I would highly recommend Carena Motors and will be recommending them to anyone I come across looking for a car. To help with word of mouth marketing, I will reference and recommend them to all friends, family members, etc. who see/ask about my CR-V whether they're looking for a car or not. Thanks Chris and Carena Motors!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
It was the easiest new car shopping experience I've ever had. The process went smoothly, no pressure, no stress and all of our questions were answered. Our salesman (Kevin) was a pleasure to work with and he knew his product, too!
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
My experience has been very positive so far as I look to buy a used vehicle. I am especially impressed with Melanie Krill’s efforts and professionalism to help me find the right fit vehicle and help overcome the objections I’ve had. She is an excellent Sales professional. Note: Did not purchase vehicle yet.
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