I have the most amazing experience with an unbelievable dealer! I was given the freedom to make decisions about the custom options I wanted for my vehicle. Andrew was very helpful and impatient when I knew how we wanted to have this car. I highly recommend these dealers and salesmen. Thank you again!
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional follow through. I am very happy with my Rav4 thanks to Walter and Jay.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
I would highly recommend East Coast Toyota to everyone looking for a new or used car!! It???s a great dealership, with a very knowledgeable staff. Fred and Nick went out of their way to accommodate us. I would definitely go back again!! Thank you East Coast!!
We just bought our car from Toyota Universe . Armond , the Sales and Lease Consultant, was very professional, friendly, and efficient. The whole transaction was smooth and the process was flawless. The best experience with the dealership so far.
Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
For the first time as a new customer leasing a car was a great experience. Ozzy Quintana was my sales representative and did a wonderful job giving me all my options in choosing what car I wanted. He was very pleasant, helpful, professional, and I would recommend him to anyone I was very pleased with his performance and that day I left with a 2018 rav 4 le.
I met with Alejandra Arboleda to discuss new car options and I walked out of the dealer with a brand new car the same day. Alejandra and the rest of the team were extremely professional and worked with me in getting out of a lease before the actual end date. I was able to get the car I WANTED!!!!! Go to Rivera Toyota and ask for Alejandra!!!
Since the day I bought my Highlander Everyone from the top to the bottom Have been nothing but kind, helpful and Respectful. I have felt very well taken care of and I know I can always count on them to settle any problem I may have from big to small.
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