Give them a rating of ten out of ten for excellent service.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
I scheduled a service appointment on the phone, because the online process does not work. I got the 8:00 am appointment so that I would be the first of the day, hoping that it would not take long. The oil was changed and a routine point inspection was done. After 1hr and 30 minutes a technician came out and said I needed new tires and my inspection was due. I decided to go for the inspection. I did not buy the tires because of the cost of the purchase. I ALWAYS research and do comparison shopping.
It took a total of 1 hour and 40 minutes to complete this routine process. I saw people come and go, having the same things done. I also highly recommend that you compare the cost of tires (which includes installation and alignment) with Mavis. You could save up to $150.00 for the same tires and work!
Outstanding car and great ride!!!
by Daveandlani from Naples, FL
November 20, 2018
We were looking for a new medium sized SUV to replace our Odyssey van on long road trips to visit family every summer. We test drove a couple CX9's and Hyundai Santa Fe's and then saw a Highlander and drove that. Completely different car!!! Much more spacious and such a smooth ride!!! We bought one, and could not be happier. Very comfortable setup with all the extras you could want. It has plenty of power (we have the V6), but an incredibly comfortable ride. I would recommend this car to anyone looking for a mid-sized SUV.
I recently decided it was time to trade in my Subaru and look for another vehicle that provided a safe, comfortable ride but was also efficient for commuting to work each day. I stopped by Kinderhook Toyota and received truly excellent customer service working with Josh Amerling and Ray Zarcone. They showed me a number of vehicles and answered all my finance questions with complete transparency and honesty and within just a few short days I was in my new Rav 4 and I love it!! If you have put off going to get a car because you dread the process, definitely make the trip to Kinderhook Toyota and set up a meting with Josh, Ray or any of the team there. Both our family vehicles have come from this dealership in the last 2 months and we couldn't be happier.
Most reliable SUV
by Ramp21 from Boynton beach florida
October 29, 2018
This Highlander met all my needs has leg room in the front rear beautiful car from the outside and inside has everything I need inside it aux navi heated seats.
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