This is a great place. I purchased a new Tacoma recently. David was my salesperson. Randy was my finance manager. Everything went smooth and Randy even lowered the price of the truck to buy a warranty! It was practically free! I highly recommend this place!
I met with Alejandra Arboleda to discuss new car options and I walked out of the dealer with a brand new car the same day. Alejandra and the rest of the team were extremely professional and worked with me in getting out of a lease before the actual end date. I was able to get the car I WANTED!!!!! Go to Rivera Toyota and ask for Alejandra!!!
Since the day I bought my Highlander Everyone from the top to the bottom Have been nothing but kind, helpful and Respectful. I have felt very well taken care of and I know I can always count on them to settle any problem I may have from big to small.
Awesome Buying Experience and Excellent Customer Service!!!
by JLBento75 from DealerRater.com
October 29, 2018
Salesman, Rob Scalere & the the GSM, Liam Tully worked with me to purchase my 2018 4Runner limited and were extremely helpful and HONEST from the very start. I visited three different dealerships prior and I was treated completely different by Liam, Rob and the Rivera Toyota team. There was absolutely no pressure to purchase, Rob addressed my concerns, took the time to show me how EVERYTHING in the 4Runner works, and most importantly, there were no hidden fees!!!! I love my new truck and every time I jump in and start it I'm reminded that there are honest dealerships out there that care about making the customer happy.
Mark took exceptionally good care of my service visit making sure all needs were met. He was friendly, attentive and offered to make my wait as convenience and comfortable as possible. He was accurate with the service appointment wait time, did an excellent job making sure all questions were answered and thoroughly went over all the details of the visit! I really couldn't have been more pleased!
Liam Tully was extremely professional, helpful and accommodating to my situation. He answered all of my questions directly and gave clear explanations. No grey areas like I have experienced at dealerships in the past. 5 Stars Class Act.
Stopped at dealer late in the afternoon for an oil change. I did not have an appointment and expected that I would have to make an appointment. They told me it could be done in an hour. They checked my wheel alignment, changed my oil, and washed my car in the hour.
Mark was amazing. In this day and age of technology and low touch services, it is nice to interact with someone who is friendly, helpful and goes the extra mile. Mark is that person. Bringing the car to Toyota to be serviced is a pleasure.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
I have purchased 4 Toyota vehicles from this dealership. The price on both the vehicle I was buying and my trade in have always been more than fair. The finance department always work hard to get the best rates and go over every product in detail and is never pushy. They educate you based on your needs and wants. The service department is top notch, never once had to back for a repair as it was always done right the first time...things happen and they are always right there to make you feel at ease and remedy the situation as quickly (and as painlessly) as possible!!!!
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
The service provided was exceptional. The service receptionist, Dena Raymondo was pleasent and professional. I was called when service was complete. The service personnel along with maintance needed was outstanding service. Thank you for an outstanding job!
On Monday December 3rd our family went car shopping for my daughter at Johnson Toyota in Middletown and were met by Brian a Johnston sales representative.. from the first time we met until the end of our visit we were treated with the utmost respect. And our questions and concerns were answered we were treated like human beings not just a number. Brian's goal was to make us happy and to get us the best deal possible which he succeeded. Thank you from the winner family to Brian in the Toyota team we are very grateful thank you
Having bought numerous cars both new and used over the years at various dealerships, this was the first experience that I didn???t feel pressured to buy. The service and communication were excellent throughout the process. I worked with Brian Ruperti and his service was excellent, I would highly recommend asking for him when you walk through the door.
I went in for the regular service (10k, 15k, 20k, etc.) and it is always a joy to work with the Toyota service team. Everyone is friendly, patient, and knowledgeable about any questions I may have. The team member, I believe her name was Vilma, was super attentive with all my concerns, and really helped translate all the car lingo stuff I usually have a hard time understanding. I hope to work exclusively with her next time I am in.
I'm very pleased with both of my purchases, the siena team do go the extra distance with making sure you are happy with your purchase. Ralph Torres my salesman, took the time to understand my needs in a vehicle. He was very knowledgeable about both of my vehicles and took the time to make sure I understood them and their capabilities. Thank you Siena's.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.