Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
For the first time as a new customer leasing a car was a great experience. Ozzy Quintana was my sales representative and did a wonderful job giving me all my options in choosing what car I wanted. He was very pleasant, helpful, professional, and I would recommend him to anyone I was very pleased with his performance and that day I left with a 2018 rav 4 le.
I just bought a new 2019 C-HR from Moe Zee, and he did a great job!! He really went out of his way explaining everything and clarifying all the steps for me. He was straight forward with me, no gimmicks or bs! Ask for him, you won't regret it...Thanks Zee!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Great outside look and improved interior designs.
by Mike, I need to carry my golf clubs! from Lincoln, NE
October 22, 2018
The car with its features caught my eye. The upgrades in technology from my other Highlander really helped sell me. Handling and cruise are excellent.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
I went about two months ago to lease a CHR-X and traded in my venza. Service was excellent, I was very happy with my deal!
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
shopping for used car. found something although it had high mileage. salesman allowed me to take to my mechanic next town over. he checked it out, put on lift and pointed out deficiencies.
Very Reliable car
by AmitN from Alpharetta GA
November 27, 2018
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
Outstanding car and great ride!!!
by Daveandlani from Naples, FL
November 20, 2018
We were looking for a new medium sized SUV to replace our Odyssey van on long road trips to visit family every summer. We test drove a couple CX9's and Hyundai Santa Fe's and then saw a Highlander and drove that. Completely different car!!! Much more spacious and such a smooth ride!!! We bought one, and could not be happier. Very comfortable setup with all the extras you could want. It has plenty of power (we have the V6), but an incredibly comfortable ride. I would recommend this car to anyone looking for a mid-sized SUV.
I would highly recommend East Coast Toyota to everyone looking for a new or used car!! It???s a great dealership, with a very knowledgeable staff. Fred and Nick went out of their way to accommodate us. I would definitely go back again!! Thank you East Coast!!
Most reliable SUV
by Ramp21 from Boynton beach florida
October 29, 2018
This Highlander met all my needs has leg room in the front rear beautiful car from the outside and inside has everything I need inside it aux navi heated seats.
NICE People. All questions answered. NO pressure. Hassle free test drive. Polite and professional. LOVE the car, NO problems. Had car fax. Definitely will use them again for my next car.
Best Overall Vehicle I Have Ever Owned
by ronjans from Ridott, IL
October 17, 2018
Great power, comfortable, nice inside and outside styling, almost Lexusish in many ways. (Yes I have owned a Lexus before) Amazing amount of room inside too. Most important nothing has ever broke on this vehicle or had any recalls. Toyota makes amazing reliable vehicles !!! I have 3 Toyota's in my garage as I am typing this.
I have the most amazing experience with an unbelievable dealer! I was given the freedom to make decisions about the custom options I wanted for my vehicle. Andrew was very helpful and impatient when I knew how we wanted to have this car. I highly recommend these dealers and salesmen. Thank you again!
M Sport Motor Car Company are always available at exact the time they promise to be. I worked with Craig and Anthony and these guys are very knowledgeable and are amazing professionals.
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