Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
For the first time as a new customer leasing a car was a great experience. Ozzy Quintana was my sales representative and did a wonderful job giving me all my options in choosing what car I wanted. He was very pleasant, helpful, professional, and I would recommend him to anyone I was very pleased with his performance and that day I left with a 2018 rav 4 le.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
I would highly recommend East Coast Toyota to everyone looking for a new or used car!! It???s a great dealership, with a very knowledgeable staff. Fred and Nick went out of their way to accommodate us. I would definitely go back again!! Thank you East Coast!!
I have been to Lia Toyota of Rockland a few times now to have my Camry services and every time is just as pleasant. Every staff member is helpful and attentive and the service crew continues to do a good job. David Walsh made sure I was taken care of after I sustained damage to the underside of my car. He fit me right in and made sure the repairs were made in a timely manner and got me on my way.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
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