First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
We r repeat customers and thoroughly enjoyed our shopping experience. Kami is the BEST! The process of buying my Tacoma was simplified by him. He helped us to get a deal we were comfortable with and we feel we got a good deal and reasonable price on our trade-in. He has earned us as family customers for life. BTW, from the minute we walked in we felt good about being there. EVERY employee we walked passed greeted us warmly. Not so sure about the receptionist though, she seemed indifferent to my being there. Also, i dont remember the name of the finance manager but he was outstanding too.
Taylor Simmons made our car buying experience fun, easy and fast. He's great at his job and we not only found a new car dealer to do business with, but we made a new friend. Also proud to say he's an Veteran of the armed forces.
The Gen. Mgr.Mr.Scaife gave me his
card & I brought a niece from N.Ar.
by to purchase a Rav.4. That's 6 vehicles in 3 1/2 years from my family. . They find great people & keep them. Salesmen Chris & Mike¿
What a PLEASURE to deal with EVAN and this dealership. From the first contact Evan was so attentive, even thought we were over 3 hours away; this was JUST the vehicle we were looking to buy; he made it all so easy; this dealership made everything possible; and within a week we were driving it home! this dealership is FIRST class and we had a great experience. Thanks to cars.com and to Parker Lexus we have the car we were searching for!
I can't say enough about them. They ARE "first class". They are all courteous & respectful. They really listened to what I wanted & needed. Joel Tomlinson (my sales consultant) is the GREATEST. Very knowledgeable & just "down to earth".He went way beyond to help me. They truly are a family. I am so thankful I purchased from them.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
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