Traded in one car and bought Toyota Highlander Limited from Troy, excellent car, excellent experience and excellent service. Highly recommended! Would go again next time!
Comfortable and reliable family vehicle.
by Clark Griswold from Roseville, CA
January 29, 2019
This SUV has anything/everything you could want in a family vehicle. It has enough room to fit our entire family comfortably and still have room for luggage/groceries/etc. It also has the reliability people know and expect from Toyota and is also pretty easy on the eyes.
Raymond was fantastic. Took me directly to the models I was interested in, patiently explained the differences between them and helped me make decisions without pushing me one way or another. Made what is usually a high-stress experience into a great one. Thanks!
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Nice selection of vehicles to choose from. Beautiful facility and the staff was very helpful and friendly. Would surely recommend to family and friends. Surely a first class place
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
Bob was very knowledgeable and made sure I was well taken care of. I'd recommend Lakeside toyota to anyone looking for a great car buying experience. Both he and Milton are great assets to your company.
Milton is the BEST! I Drove in from Florida, he stayed after hours and had the truck and paperwork ready to go. He did the same thing four years ago, that's why I keep coming back all the way from Florida.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Toyota is the only car I would consider owning.
by Pat from Atlanta, GA
November 20, 2018
Reliability is excellent. I’ve owned a number of Toyota over the years and I keep coming back to purchase another Toyota because of the reliability and the excellent staff that sell and maintain these vehicles.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
I Have Yet To Be Disappointed With A Toyota
by CntrlTX Driver from Belton, Texas
January 25, 2019
Wife’s car. Very happy with it. Great amenities. The highlander is great on road trips, as well as driving around town. Lots of room in the front and back seats.
Michelle was fantastic. She listened to my concerns of recommendation of service & gave me my options. She seemed interested in helping whereas other Toyota dealerships have made me feel rushed or that I was bothering them by giving them something to do. I’ll definitely be back!
Went in at 7am was out for 8 am shelia was super nice and made sure all of my request were met. Will definitely be back
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