My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
by Lea Hernandez from Rancho Cucamonga, California
July 24, 2017
Luis Vargas went out of his way, from my text to a return phone call to even bringing the car to us to make sure the wheel chair could go in easily. He arranged everything so I got the car pictured, price we agreed on in less than 2 hours from home in old car to home in new car. Tony Pouria Finance Manager had a great rate and had everything ready to sign in 20 minutes!
What a wonderful experience I had at John Elway Toyota!! I went there in November to look at new and used vehicles to purchase. Robert Cruz spent a great deal of time with me even though I told him upfront that I wasn't buying a car that day. He was kind and friendly and PATIENT!! He made some key follow-up phone calls telling me of current pricing and incentives. When I was finally in a place financially to purchase a vehicle, he made time to answer all my questions and retell me information that he had already covered 3 months prior. I felt very valued and it was a great experience.
Great customer service,Nader nassif was a great salesman his very knowledgeable of what I wanted to buy, nice person always with a smil. Will be recommending him to my friends.
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