I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
Just bought an 08 Toyota FJ at Toyota of Redlands and they hire very well. Everyone from sales through finance was very friendly and professional. They treated us very well and it was the most painless car buying experience I've ever had. Fast and effortless. Would totally buy from them again and recommend a friend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Lea Hernandez from Rancho Cucamonga, California
July 1, 2017
Luis Vargas went out of his way, from my text to a return phone call to even bringing the car to us to make sure the wheel chair could go in easily. He arranged everything so I got the car pictured, price we agreed on in less than 2 hours from home in old car to home in new car. Tony Pouria Finance Manager had a great rate and had everything ready to sign in 20 minutes!
The Salesman named Andres was the nicest guy and so, so helpful. He explained everything completely and helped to calm my anxiety level over what to pick and all the paperwork. His Sales Manager Brett was also very helpful. This is the fourth car I have gotten from Moss Bros Toyota and I am so very happy to always get the best customer service.
What a wonderful experience I had at John Elway Toyota!! I went there in November to look at new and used vehicles to purchase. Robert Cruz spent a great deal of time with me even though I told him upfront that I wasn't buying a car that day. He was kind and friendly and PATIENT!! He made some key follow-up phone calls telling me of current pricing and incentives. When I was finally in a place financially to purchase a vehicle, he made time to answer all my questions and retell me information that he had already covered 3 months prior. I felt very valued and it was a great experience.
Not flexible on price but respond quickly. Price was just over what I was approved for.
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