The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the questions my wife I had about the car we purchased. Ray was very informative and there was no sales pressure, so it was very easy to come to a decision on a vehicle and feel good about my choice. I have had only good experiences with CB Toyota and I am looking forward to that continuing in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We were searching for a used Camry with low mileage, but unable to find one at this time. What I can say are great things about First Team in Chesapeake, VA. We bought our 2012 Corolla used from them and had a great experience. Nice facility and great staff. The sales rep even knocked $300 off the sticker price even without us asking him to. We have been totally satisfied with the Corolla and hope we can find a used Camry just as good.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
Once again looking for another car. Ray Aiden had what I was looking for and nice inventory .
Contacted Ray on A Saturday driving the next day also in return on a great deal with my trade in.
Will continue to see Ray again in the future.
The service was great. Kerry Law found my requested vehicle the same day of getting in touch with him. Everything I was looking for in a vehicle he found. I couldn't have been happier with all the staff that worked with me from locating the car, financing and signing paper work. I would recommend this dealership to anyone and everyone.
I went in to buy my car. I had already seen the car that I wanted on line. My salesman was named Clarence Johnson, He was very helpful and knowledgeable about the car. He was very professional . I have already referred many of my family and friends to him. He is a great asset to the company. Now after I got the car and had to go back for my first oil change it was terrible. The customer service form the service department I would rate as less the 0. When I walked in no one said Good Morning, may I help you or anything . I had to find someone to help me and then when my car was finished I had to go in the bay and drive my car out myself. I think that the employees that work in the service department need a refresher course in customer service 101.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.