Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
Love the safety features and comfort
by Primetimerg from Morganfield, KY
January 12, 2019
We love our Highlander. Has great safety features. Auto speed cruise control, dynamic rear view camera, etc. Drives great good MPG. We got 26 on the way home. Lots of room.
The service manager Charles Hall and his staff. Mr. Ken Smith. Peyo Polanski. Matthew paimpaili did an amazing job! Thanks. Much appreciated. I'm very happy
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great value for a car load with technology
by Jim from Royal Oaks, CA
December 24, 2018
The car meets and exceeds our expectations. Beautiful design and extremely comfortable. The integrated technology is mind blowing. What a pleasure to drive. Definitely recommend Toyota to anyone thinking about purchasing a new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by JTrace63 from Grand Rapids, MI
December 14, 2018
Wanted an AWD as I am in sales and from the lakeshore to Grand Rapids. I have never been stuck in this nor slid off any roadway. This gets me where I need to go with decent gas mileage and so far no repairs other than oil changes. Car has 32,000 on it currently.
Salesmen Stephen made the process very smooth. And we felt relaxed with no pressure. I will recommend Stephen to family and friends. Great service all around.
XLE Purchased 1 Week Ago
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
I have had a love affair with this car for years. We have a toddler, German Shepherd, and are planning for kid number two. Test drove the Edge Titanium, Murano Platinum, and Pilot XL as I couldn't bring myself to buy the V4 with turbo suv's that are taking over the market. I found that they didn't have the pickup I expected for such a large vehicle. The Pilot was more roomy than the Highlander, but drove and looked interior wise like my brother's Odyssey (minivan). The V6 Edge has plenty of pickup and go just handles like a truck and the Murano handled like a sports car with a really sharp interior but lacked cargo space. We ended up with the Highlander as it handles well (in-between a car and a truck), sharp interior and roomy. The optional 3rd row is handy, but wasn't necessary for us right away. The captain chairs are the way to go if you plan on using the 3rd row at all. Since children are in car seats until they are 26 now, having 2 kids in car seats and not having access to the 3rd row unless taking a car seat out to fold the seat forward or having someone crawl over the seat seemed silly. So far love it, but it's still new but hoping the Toyota reliability that they are known for holds true. Also, Highlander isn't really meant for towing, so if you want that option...can't recommend.
I feel very comfortable at Mike Calvert Toyota, and Matthew is so knowledgeable and thoughtful. He is an excellent salesman. Ray in Finance is also excellent and so enjoyable to speak with!
Good except for radio and GPS
by Busy Grandma from Elizabeth, NJ
December 19, 2018
Needed a car that could have three large car seats installed. This fit the bill. Not much room in the third row for kids legs when in car seats. GPS drives me crazy by always showing the car driving north even when I am on a south or east or west running road. Very confusing. Radio does not give a clear sound in most places and goes in and out of sound . I like the safety features except the back up camera which is fuzzy especially compared to the one in my daughter's Honda Odessey.
I am very satisfied with the Customer Service and quality of work that I receive from Community Toyota.
The staff are friendly and courteous and knowledgable.
The service technicians are very skilled.
The commitment and quality of customer service will definitely influence my decision to be a repeat customer.
A great car to own or lease
by Sherryj from Midland
December 7, 2018
Handles great, lots of leg room. I feel safe driving it, while looking stylish. Comfortable, especially on long trips. Converting the third row of seating is quick and easy.
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