NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My experience with Spizer Toyota was absolutely unforgettable. They not only sold me a great car, but they entertained my Rowdy 3 year old the entire time we were there.
These are genuinely caring down to earth people. I will be recommending them to anyone looking for a new or used vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My experience was positive. Alex picked me up from the airport as I travel from Georgia to purchase this vehicle. I was nervous about such an endeavor, but he allayed all my fears, answered all my questions accurately whether big or small and made me feel comfortable with my purchase.
Are used the Cars.com online question page to ask the dealer in important question. He responded back quickly and was able to answer my questioNy, Ny
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