My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
We were looking for a car with big leg room and good back support for my son. Westherr Toyota Jeff helped my son went over more than 10 cars, from options to final purchase, Jeff provided professional assistance. This is 6th car we had with Jeff and we are very pleased of his services!
Best experience ever purchasing a new vehicle. I came in after things did not work out at another dealership. Kim was outstanding! Very knowledgeable about the vehicle, very upbeat and friendly. We were able to work out the details quickly. The finance department was also very Helpful in explaining all of the paperwork. I would highly recommend them to anyone.
I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
The service department is always helpful and the people are always pleasant. The service is professionally done. The waiting area is clean and offers free wifi and computers for your use in an separate room.
Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.
I would highly recommend this dealer to anyone searching! We drove 2.5 hours to buy our Toyota Sienna without seeing it in person, but having extensive communication with Steve. The Sienna turned out to be even better than the photos and we are extremely happy with our purchase! They also worked with us to buy out our leased vehicle and finish the payments for us when other dealers weren’t willing too. Thank you, Steve and Toyota of Batavia!!
My easiest car buying experience ever. I am from out of town so I wanted as much detail on the vehicle before traveling to Batavia. I worked with Steve Schaefer who was very informative and provided all the information I requested. I never felt pressured and Steve was great to work with.
Greg Palmer, our Dorschell Used Car salesperson, was altogether superior in terms of professionalism and dedication to customer service. He made my used car purchase a breeze--in fact a most pleasant experience. I would return to Dorschel to work with Mr. Palmer in a heartbeat!
Greg Palmer, Dorschel Pre-Owned Car representative, was hands down the best automotive representative I have ever worked with. Professional and dedicated to customer concerns, he made the purchase of a pre-owned Toyota Corolla a breeze--actually a pleasure. I would return to Dorschel to work with Greg Palmer in a heartbeat.
Best experience I've ever had with a dealership thanks to Joe Roides! Coming from a woman this is important as we sometimes don't have the best experiences buying cars. Joe was very friendly, polite and knowlegable in helping me find the right car. The lease had expired on my 2015 Toyota RAV4, I was back and forth on buying out my lease or re-leasing. He was able to find me a new 2018 RAV4 and kept it in my price range so I decided to re-lease. I am extremely happy with my experince and my new car. Ladies if you are looking for a nice salesman who treats you well and with respect, talk to Joe Roides! Thank you so much!
Frank Gatterallo was my salesman.Cant say enough about his professionalism.Went to pick up my truck and he informed me that my apr was even lower and that my monthly payment was lower than agreed.Seamless and painless.Other dealership I went to with same truck wanted more and give me less for my trade.Great job Frank and DT..
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