White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
Rado, the salesman that I worked with, was fantastic. He spent a lot of time answering my annoying all my questions. Then after we agreed on the sale, Bong Lee was super pleasant and knowledgeable about the extended warranty and the final sale transaction was a smooth experience.
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
So many choices in cars today and Kwame Odum was extremely helpful and knowledgeable in a very professional way. Kwame clearly explained the many changes and pointed out that he was always available for calls and emails if any questions occured about anything. I would certainly recommend Kwame to all and I'm very grateful that he made the experience tops! I'm extremely happy with the RAV4 XLE. It's awesome! Thank you Kwame and Thank you DARCARS.
Had a great experience with the salesperson, Waverley. He was very friendly and made sure we had the best deal in town! Got a great deal on a RAV4 xle hybrid, and Waverley made sure that we were well taken care of. Would recommend him for anyone!
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
No pressure. Sales manager called to give us an update on the car. Salesman gave us plenty of time to discuss our options. Salesman made a suggestion that actually got us into a car that we liked more than the one we originally looked at.
Everyone I dealt with was very friendly and helpful. Overall I had a very easy and stress free experience. If the service department is as great as sales then I look forward to having my vehicle serviced by Bill Kidd’s
I came to the dealership with the intent to purchase. I had already done my comparison shopping. The sales rep, Billy, was most accommodating. I had to come back the next day with my husband (he's recovering from surgery)to take him for a test drive and since Billy was off, Tracy, the sales manager filled in for him. All in all, it was a positive experience - no stress!
I have been a Bill Kidd's customer for 20 years. Don Soltys has been my go to sales guy. He is punctual and very knowledgeable. He has a friendly disposition and gives lots of options. Thanks Don and Bill Kidd's
Have been dealing with Bill kids since 1973. Have never felt like I was beingin “had”. Hans Blom is and has been our sales rep for man years. We have total confidence in his guidance, competence and honesty.
Bill Kidds Toyota was the best experience i had pu
by Francine from Baltimore, MD
September 4, 2018
Matt Anderson and others took the time to work with me and for me.I felt no pressure! I am so so happy with my new truck! Thank you!
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