I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
I'm 10 minutes from the M'boro dealership. After 3 terrible experiences with that service dept, I decided to try the Cool Springs location. OMG! It was very busy that morning, but my rep was professional, listened to my expectations, and delivered! They have a customer for life now. He even checked to ensure my expectations were met. I will drive the distance for great customer service.
I've never had a car buying experience as quick, easy, and efficient as my recent purchase experience with Toyota of Cool Springs. From sales to finance, Alan Richardson (Superman) to Ken James, I appreciated their honesty and respect for my time.
Truly exceptional experience. I have purchased many new cars in my lifetime and this was by far the best and easiest transaction ever. I drove two hours from my home to complete the purchase. Thanks to Jason for working with me and finding exactly what I wanted. Saved several thousand dollars too!! I highly recommend this dealership.
My service specialist, my salesman. Patrick Howard is wonderful, I first went to him and then shopped around. He salesmanship and personality made me come back to him and if I buy another Toyota it will be thru Patrick. Love my service person Lino, amazing and I will only go to him, he is the best
I LOVE this dealership! Every time I go in for service I come out feeling more than satisfied with the people, their attention to detail, their knowledge of the product and the service I received.
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