What a nice place ! Tons of cars to choose from , had a great experience with Dan and Abed . My credit is questionable at best and we were kinda of embarrassed and hesitant to try this but Dan was nothing short of professional and helped us get the car we wanted
My experience with Toyota of Smithfield was fantastic from beginning to end! No haggling, no pressure tactics and everyone we worked with was professional, friendly and fair. Our salesperson was Paul Jr. who was wonderful to work with! Will definitely recommend this dealership to family and friends.
They dont lie to customer about repair in other to make you spend money just different from other locations have been since I have been using Camry. Finesse mechanics who knows what they are doing. Keep it up.
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
My wife and I recently worked with BB on buying a used car. The process was great and BB was awesome. Everyone we worked with was helpful and friendly, especially BB. We would highly recommend this dealership to any of our friends.
Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don???t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!!
I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I never feel like I???ve been sold something I didn???t need. . And today, when I had a problem with a tire and my battery and needed to get on the road within a few hours, she managed the whole appointment from beginning to end and and I was on the road faster than I thought would be possible. Rose is terrific! She???s easy to work with, has a great demeanor for customer service, and is a great ambassador for Bernardi Toyota. She???s my go-to person.
We found Selyna Anza, our agent, to be efficient, polite, and knowledgeable about the vehicle we purchased. Her professionalism was refreshing and appreciated. We were very pleased with our experience.
Scheduled a test drive and was met by Leo who gave me a 5 star experience! Had no intention on making the purchase , but the dealer / and Leo worked to fashion a deal I was more than comfortable with. Never felt pressured, and love the SUV!
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