Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
Amazing staffs! We came here just to look around and end up getting a new vehicle ¿.Mr Dan A. and Miss Molly are awesome ,/helpful,really a great team to work with . Overall , quality customer service is their expertise.”Making your dream car to reality is not bad at all ¿¿
Giving a dealer "5-stars" is a tall order but, end-to-end, our shopping, buying and pick up process for my daughter's first car was nothing short of "excellent". From our first contact via the web, setting the appointment, accommodating our schedule, needs and budget showed a level of expertise, integrity, care and friendly service that sets Victory Toyota above others. I especially appreciated the staff's friendliness and time spent to ensure my daughter understood and felt comfortable buying her first car. I'd recommend Victory Toyota, Sean, Marcus and Brian to anyone looking for a quality vehicle and an exceptional experience!
Great experience couldn't ask for a better salesman Kevin Carrington did a wonderful job. Friendly helpful staff. A pleasure to deal with would definitely shop there again. Thanks again for great service
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
Excellent experience with every aspect of buying my new RAV4 at Fuccillio Toyota in Grand Island. The entire team (James, Jay, AI, etc.) took such great care of me.
They sat down and took the time to listen to what I was looking for and how much I wanted to pay and made it happen. I had already been to a couple of other dealers and can tell you that the personal attention they give separates them from the rest.
This car is loaded with so many navigation features that it's a bit overwhelming! But they sat in the car with me and spent as much time as I needed to get it set up and walked through it all.
I was a 20+ year loyal West Herr customer and did not receive the type of treatment I would expect, but the team at Fuccillio Toyota in Grand Island went above and beyond!
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
I loved my Xterra, and totally credit the safety features in it for walking away from an encounter with a deer on the Interstate. Sadly I needed to purchase a new car. I went here because of my experience with the sales & service departments. And I continue to return for service work.
Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
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