I went to Napa Toyota looking for a used NEW car for myself. Let me tell you, I was in and out of there much more quickly than expected. Lawrence exceeded my expectations in a "car salesman" you just don't get that "pressure" feel with him. He's there to do his job and most of all help. He definitely allows you to express exactly what your looking for and will do his best to find it. Lucas and Jill were just as amazing! They helped with the process that made everything run so smoothly. Thank you for making the process enjoyable.
Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
I went in to look at a specific car to see if I would like it in person. Turns out I do! Alex greeted us right away and made the process very easy for me to come to my decision. My payments and total price were made achievable to me plus I received way more for my trade in than I thought I would get. He even answered questions I faced on the upgraded technology via text a couple days later.
The service is great! The online tool to schedule does not update the service records at Concord Toyota. Recommend that it not be used and call the service there. I have used it twice and been told I didn't have an appointment. Luckily they were able to still do the service.
Rodney was the easiest sales guy to work with. I usually can’t talk on the phone all the time because of work and Rodney was easy to work with based on the fact that he could text me and email me my answers to all my questions.
Plus the great deal him and tony gave me!
John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change our minds midway through. We felt listened too and helped throughout the process - and we love the car. All the financial details, the contact with our bank, insurance and DMV was handled really well. We felt very informed about our purchase. Colt Davis deftly walked us through all the final pieces of the process and was great too. The only thing that could be improved was the detailing before we drove away with the car. The focus was on cleaning the exterior. There was still some dirt, caked on things in a cup holder, etc. on the interior.
What a welcoming dealership! From the moment my daughter & I walked in I felt confortable. No one was pushy, just wanted to help. We spoke with Martin on the phone to let him know we were coming. He listened intently to my situation of ??? I need a car ASAP ??? He said sit back and relax I???ll do all the work soon I was the proud owner of a much needed vehicle! I would recommend Martin, any of the wonderful staff but also this dealership! Thank you for making this stressful situation I was in turn into a wonderful positive experience! Thank you again Martin !
I came to trade in my 2014 Nissan, realizing I needed a better car for towing my vintage trailer and going on trips. Also as a nanny I needed a car that was completely and totally safe for driving around other people???s children. Charlie was great at finding me a wonderful match for both. I highly suggest him, he is definitely not one of those annoying sales people and was really patient while I decided.
I walked into Toyota of Marin with very little idea of how to buy a car. I had certain parameters in mind for what I wanted to spend and what kind of truck I wanted to buy. The sales people were quite helpful and upfront. They worked with me to put together a deal that made sense for me. They even dropped the truck off in San Francisco for me. Great experience. Great people.
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