We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
We just purchased our 4th Camry through Tejas Toyota in Humble, TX. Russell has sold us all of our Camrys, the last three through the Internet sales department. He is professional, friendly and negotiates a good, no hassles or surprises deal. We love Tejas!
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
This is the second car I have purchased through Tony and he is an outstanding salesman. Everything you want when purchasing a car; professional, knowledgeable, understanding, and honest.
In addition to Tony, my experience with other Garber folks has been excellent. I would highly recommend Tony and Garber Toyota.
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
Love my salesman Harold Bastillo. He is top rated! Love him! I ALWAYS go to TOB and Harold. We have purchased several cars from him. He is honest and accommodating. I have sent many friends to him. You won't go wrong with TOB or Harold Bastillo.
customer oriented dealer. salesman Steven Silverstein was polite, informative and was considerate of time we had to spend at the dealership. no high pressure. Steve was well versed in all aspects of the buying experience, including his detailed knowledge of the car we purchased.
I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
This is my second vehicle from Lee Toyota in Topsham. Jennifer has been my sales agent both times we've made a purchase. We have been very pleased with her knowledge of the vehicles and promotions going on. We will definitely purchase a vehicle here again! Jen and everyone at Lee Toyota go above and beyond to make sure we are satisfied customers!
My whole experience happened sooo fast and went sooo smooth...
Everyone that I worked with made the deal a very easy event and nice memory
as I haven't 'bought' a car for MANY years. Hayden was VERY helpful and
made sure that I knew that if I needed something/anything to let him know.
I appreciated that he didn't rush or hurry the process and his willingness to meet us
'halfway' was truely helpful for us...! :)
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