We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
Looking to replace my '09 Venza. Tough decision about the Venza I looked at but finally concluded I could not do without a tow package and final evaluation I also want a V6. The salesman, don't have his name, but he was very patient. V6, tow package and ivory/tan interior an absolute. Thanks, Bill
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 6, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
This was the easiest car shopping I have ever done. We picked out the car online and texted with a sales man. We went in and the car was having repairs done, so we knew we wanted to buy this car and did up the sales process. We went in a week later, test drive it and brought it home.
Sales staff very friendly and knowledgeable about the vehicle we were looking at. Took car for extended test drive, was very happy with salesmen and drive. Decided to purchse vehicle... Buying process went very smooth and extremely satisfied with the process and the purchase...... Kind.courteous.knowledgeable.efficient. highly recommend dealership for future purchases....
I bought my Ford F150 from Titus Will Toyota. Since my first oil change was free, they gave me every reason to come back and continue my service there. I'll never take my Ford truck anywhere other than Titus Will Toyota
I have been coming here for several years now and Titus-Will Toyota is the best dealership I have ever experienced! Their salespeople and service department are very friendly and knowledgeable. I have several Toyota's and will continue to service them here.
My Advisor, RIZ gave me Superior customer service on Saturday December 1, 2018. He informed me that at my next oil change that I will probably need to have my front brakes replaced. I was glad that he gave me heads up , so that I could plan in advance for it. RIZ was very knowledgeable, courtesy, kind, and very considerate. Thanks so much!
Mr. Hosford was amazing!!! He was patient and had to deal with me coming back 4 times. He made sure we were informed in all the steps of buying the Tundra, and we couldn't be happier. If you visit Michaels Toyota of Bellevue make sure you ask for Eric Hosford, you won't regret it.
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