Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
Thank you Adam Ramsey for making such an easy experience in buying my 2018 Rave 4. I am so glad I took the time to drive to Weatherford . The best SUV and I think the most beautiful inside and out. Love this dealership !!!!
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
Nick did a excellent job handling our experience buying our Toyota! He was very professional and helpful with all of our questions! We will definitely buy our next car from this dealership next time we buy!
Brought my truck in yesterday for 15000 maintenance and was watching the tech get in my truck. First thought it was non professional climbing in with a drink in his hand. As he was backing up he kept hitting the brakes hard as he was playing with another employee as if he was going to hit him. Then as he drove forward to park my truck to work on it he spun the tires. I don't treat my truck way so I don't expect anyone else to. I asked a service tech if there was any reason for him to spin my tires as he took off. He said no sir.. I didn't report it to the manger cause I didn't wanna cause a fuss. With the young techs unprofessional attitude he won't last long he will slip with the wrong person.
I started looking for a 2019 Toyota Avalon Limited by going through Costco/Autos.com where you fill out a spec sheet covering exactly what you are looking for. I did this and a few hours later, I was supplied a printout of my sourced vehicle and what I could expect to pay with a Costco/auto deal. My assigned dealer was Lone Star Toyota in Lewisville, TX, but Costco warned that Lone Star was not willing to make this deal on a 2019 Avalon, so I went on line to other dealerships and the first deal offered by Freeman Toyota was with-in $600 of the expected Costco/auto.com price. My sales rep at Freeman was Troy Thompson and we completed everything online. Three days later, I went to the dealership, wrote them a check for the prior agreed to "out-the-door" price and was truly out the door in 2 hours. I would buy from Freeman Toyota again in "a heart beat".
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