I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
We were looking for a car with big leg room and good back support for my son. Westherr Toyota Jeff helped my son went over more than 10 cars, from options to final purchase, Jeff provided professional assistance. This is 6th car we had with Jeff and we are very pleased of his services!
I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
The service department is always helpful and the people are always pleasant. The service is professionally done. The waiting area is clean and offers free wifi and computers for your use in an separate room.
The Purchase process of my used car was smooth and hassle free, very straightforward with the team at Basil. The invoice only issue was an item that I flagged with the car during the test drive was not addressed come car handover time, despite several chasers... now I have to return to the dealership to get it addressed, which is inconvenient and should not have been necessary...
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Was a really great experience overall. Jim was my salesman and he was a huge help! He didn't make me feel pressured to buy and he directed me in the direction that was most affordable for my pocket. Was overall very satisfied with the whole buying process!
Veronica Waring is The Best!!!! She made the experience easy! No pressure. Very knowledgeable and personable!! She went above and beyond the call of duty and made she we were taken care of and satisfied! We spent over 6 hours with her and she's just wonderful to deal with ! I highly recommend this dealership and Veronica!!
Excellent service and selection! I Will definitely be back!!
Sales people were knowledgeable, friendly, low pressure, and very responsive. They were able to locate and secure the exact vehicle I was looking for, and for the price I was willing to pay!!
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