Salesperson Chuck took extra care to ensure that I got the car I wanted, despite being out of state. He corresponded with me after hours and did the necessary tasks to pin down my purchase. (It was a highly desirable creampuff with low mileage.) This is the second time I have purchased from Markquart. Excellent inventory and reasonable prices. Drove over from Twin Cities to make the deal. Kudos to cars.com for helping me find the perfect vehicle.
Jason Casavant was our salesman. I have got to give him the credit for a few reasons. Though it may be In the back mind of many salesman, Jason was definitely not all about making a sale and moving on to the next customer. Throughout the whole process we've never felt a hard on pressure from him to make a purchase. He was very easy to work with and always showed a lot of patience whether we were going to buy or not.
Another reason we bought from Markquart Toyota instead from the other dealers we've visited, was because Jason truly showed respect towards all of our decisions. He also did not show any sign of being bias and did not pre judge us on whether or not we could afford the car before we would be able to test drive a car. In fact he let us test drive the cars without hesitation. We did not have to go through a whole process of credit checking before we were able to test drive. That alone was a A++ customer satisfaction and experience.
Lastly, although this can be risky for the business, but I cannot stress enough how good it feels to test drive a car without requiring your salesperson to be in the car with you. We were able to drive the cars we wanted with full privacy. Anoher A++.
We'd definitely buy again from Marquart Toyota in the future and recommend them.
Jay Bouley. He is the most educated car salesman I have ever met. period. I cant say enough how much he has helped me over the years with buying cars (have bought five from him to date). Keep up the good work Jay!!
Mike Peterson did a very good job as a sales person. As always, we would love to get the car cheaper but both he and the manager I thought gave a reasonable price and dealt with my wife and I fairly and respectfully. Mike was helpful but not high pressure as some salespeople can be.
Although I noticed the change of staff..... I used to know everyone there. You have been my service center for many years, like more than 16 years. Always good service and I hope the staff does not keep changing......unless there is a good reason, of course.
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