My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
I worked with Adnan on the purchase of a RAV4. Not once did I feel pressured by him and I really feel like he was looking for out for my best interests. He was polite, friendly, and made for a great overall experience.
I worked with Hasan Amarneh to purchase a 2019 4Runner. Took a test drive on Saturday, worked out pricing over email and phone. Process was pretty easy and I picked it up the Friday after. Hasan made effort to get me the vehicle I was looking for in a short time frame since I was in a hurry. It was delivered as promised and so far I am very happy with the purchase.
I purchased a 2013 Ford F150 FX4 from George Mergeani. If was my fifth used vehicle purchase from a dealership within the last year and by far the best experience. George was wonderful to work with. Very personable, extremely fast, efficient, nice and fair. I recommend Toyota of Plano and especially Mr. Mergeani!
I bought a 2019 Toyota Corolla SE from this dealership. Anwar was a joy to work with and he made the process so stress free for me. I initially thought I would buys an LE but Anwar gave me the full rundown of my options as he is very knowledgeable of all the cars and listened to what my needs were. He gave me options that were helpful and listened to my budget. He is such a nice guy and made me feel comfortable from the beginning through the end of the process. I would highly recommend anyone to go to Anwar if looking to buy a Toyota! He knows his stuff. Oh, did I mention he also gave me the best offer compared to other dealerships?!
All the employees at Toyota of Plano are so friendly and a pleasure to deal with. My sales rep, Bill Vaughn, is so knowledgeable and just a pleasure to be around. He made sure I understood every thing the car does and how it works. He is awesome.
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Scott Bolin and his assistant know how to do business
by DBelloc from DealerRater.com
November 29, 2018
By far head and shoulders above any other car buying experience. I was in and out of the door in a new car in 30 minutes. Be sure to stop by and see Scott and his crew. I bought from him at Toyota of Grapevine. And now dove over 30 minutes just to do business with him.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
I started looking for a 2019 Toyota Avalon Limited by going through Costco/Autos.com where you fill out a spec sheet covering exactly what you are looking for. I did this and a few hours later, I was supplied a printout of my sourced vehicle and what I could expect to pay with a Costco/auto deal. My assigned dealer was Lone Star Toyota in Lewisville, TX, but Costco warned that Lone Star was not willing to make this deal on a 2019 Avalon, so I went on line to other dealerships and the first deal offered by Freeman Toyota was with-in $600 of the expected Costco/auto.com price. My sales rep at Freeman was Troy Thompson and we completed everything online. Three days later, I went to the dealership, wrote them a check for the prior agreed to "out-the-door" price and was truly out the door in 2 hours. I would buy from Freeman Toyota again in "a heart beat".
Troy Thompson made what could have been a complicated process so easy. Once he received my inquiry, he was prompt with emailing me a complete feature list for the car I was looking for along with a quote. HE DID NOT BLOW UP MY PHONE, which I completely appreciated, yet he was extremely responsive and timely in returning my emails. He answered every question completely and honestly, and we were able to work everything out in advance so that the actual buying process took less than an hour. He provided me a loaner while we waited on my car to arrive, and he delivered my car to my house. Who could ask for anything more? Best car-buying experience I've EVER had.
I was going through a very difficult time and had to actually file for bankruptcy. I TEXT Mike Daniels (ONLY) asking for help. He emailed me and end the end he was able to get me a better car than the one I was giving back plus I’m saving 175.00 a month. Also Mark was also a blessing making me feel completely comfortable throughout the entire time process. Maybe God continue to bless them!
Thanks for the help you gave us, for the options they gave us and excellent services since you arrive at the place until you leave. very pleased with your deal and help me have my vehicle. Thanks
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