Eddy Mayorga provided an excellent, knowledgeable, down to business car buying experience. South Dade Toyota???s online assistance was rapid and narrowed down my choices prior to arrival. With Eddy???s guidance I found the vehicle I wanted, trade-in help, price...an all around good deal. Demo, sale, tags, insurance all handled crisply at South Dade same day so I could leave with the car I wanted. I am a return customer for a reason - Great Service!
Le doy 5 estrella .porque su atención al público es excelente todo el personal que trabaja en este lugar son muy atentos,y hacen el esfuerzo porque el cliente salga complacido.fui atendida por Jose Fernández y salimos muy satisfechos por la compra del auto.grasias a el y a todo el personal que nos atendió.felicitaciones por el buen trabajo.
I went with my older aunt and her husband (75 & 76) to lease a new car in West Kendall Toyota, delivering her old car as an exchange. We really were surprised by the care, expertise and diligence showed by Roberto Flexas, the sales representative, and Julian Bertel, the Finance Manager who closed the deal. We were aspiring to a certain price range with the most basic of cars an, thinking of a Toyota Corolla or a Camry if possible. Roberto Flexas did he's best efforts and among the whole inventory of 38 Toyota Camry's he found the only one who was almost a perfect match for our desires. They valued the car we were delivering at a just price and the final numbers were discussed by Julian Bertel to give us the final results that we gladly accepted because there were better that what we envisioned in the first place. We came out of the Dealer with a new car with a new plate, already paid in advance, with complimentary rugs we solicited and the best of attention. We will recommend any one interested in getting a fair deal, with a stellar service to go and seek Roberto Flexas or Julian Bertel to seal a deal. Lazaro Jordan
I had a wonderful experience at West Kendall Toyota when I purchased a 2017 Chevrolet impala. Raul Sarduy (sales consultant) was very courteous and professional during the entire transaction. Julian Bertel (finance manager) was very professional and efficient with all of the finance paperwork. It only took an hour and a half from test driving the vehicle to walking out the door with all the paperwork.
My sales person was courteous and professional. The only thing I would add is he needed to be more informed concerning what/how the certified warranty works with the extended aftermarket warranty. Didn't have the correct timing of length of warranty when considering all the above. Also, when we went to get it or 10,000 mile car from the time we look at it today so it was delivered us in the evening someone had scraped up the front bottom bumper badly. They did not hesitate in fixing for us.
I take my Corolla to Kendall Toyota for service. The service is very good, the process very smooth and even without appointment they make sure I get great service with no hassle and in decent time for my busy schedule. I always recommend this place for car service without hesitation.
Toyota had a recall for my Toyota and it took 4 months. During the four months we rented 5 cars. Simply the best customer service and the manager Vanessa was pleasant and ey really stood behind their product and I was almost sad when it ended.
Thanks to the VIP team, Mr Israel and Mr.Alex Cuervo.They were very helpfull and profesionales.I fully recomend this team if you go to the Doral Totora Dealer.
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