Roger was awesome! Very Kind & was not pushy. I have bought many cars in my life. I hate the process. Roger made it very smooth! I will recommend Roger & AutoNation to my friends! The finance person was great too!
Incredible customer service and honest. I have used them two times for two different Prius vehicles. They understand how a Prius works and didn't sell unneeded repairs. The vehicle for the most recent repair was recently purchased. They informed me that it had a prepaid maintenance agreement from the original purchaser that expired soon and they provided some free services. The dealership that I bought the car from never informed me of the package. Now that's going way above expectations. I can't say enough good things about my service contact "Sonny".
Went in for service of our 2014 highlander & to trade in for 2018 tacoma. Mike Smith our salesperson as always takes exceptional care of us. Very happy with the truck & Auto Nation. Sonny in the service rept. Was great as well.
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Chuck helped us not only find the truck we were looking for, but was courteous, friendly and, most importantly, didn't try to talk us into getting a car or van we didn't want. We got a call and an email to check up and see how everything was going, but they didn't go overboard with it. Overall it was a great experience.
My experience was like no other. No hassle and straight to the point. The team I was working with from sales to finance was the greatest. I would definitely recommend this dealership to everyone. Can't beat it
I only talked on the phone with them. The car I was interested in was under contract with someone else. I was only in the area for the day. The next day they contacted me as the other person backed out. By then I was 200 miles away and unable to return for several days. They offered to hold the car for me, I opted not to put any money down, by the weekend the car was still available but we decided to buy new. They were very nice and did keep me updated.
Great service George kept me updated and made the repair process go very smoothly. I have bought two trucks from the dealership and the have always been very friendly and made the buying process a Great experience.
I was a first time buyer and I literally went to every other Toyota Dealership before going to Sterling McCall so it made me nervous because they weren't very helpful, nice, or welcoming. When I arrived I was greeted nicely even though I was there to see someone else. My sales rep Farris K. was the bestest ever! I recommend him, he was very attentive to my needs and made the process very stress free. Thank you Sterling McCall Toyota!
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