Used Toyota Highlander for Sale in Grandville, MI

This dealership was GREAT to work with. I would encourage everyone to stop here before making a decision somewhere else. I almost made a deal at another dealership and would have regretted that! Rich at Zeigler was able to get me a better deal on the 2013 car I was searching for than ANY of the dealerships on 28th street. It was cheaper PLUS it only had 16000 miles compared to 45000 at the other dealership!! I knew Rich was able to get me the best deal and we were able to come to a no pressure agreement. I had bought the car two months ago and am absolutely loving it. I would have gotten rid of my 2000 ford escort and made this move a year ago if I knew the process was going to be so easy and affordable. Thanks again Rich and everyone at Harold Zeigler!

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

I came to Harold Zeigler C.D.J.R. after initially visiting a dealer in Lansing, MI. I went back and forth for about an hour with the Lansing dealer until I got to what was almost a good deal. So I thought I'd check out another dealer to compare. I inquired online at Harold Zeigler's website about a 2016 Jeep Patriot and heard back from Rich Snay very quickly. Through only 2 email exchanges, he offered me a way better deal than the Lansing dealer. He asked me what I wanted to spend, and he matched it. I went in to test drive and work out a fair price on the car, and when I arrived Rich had already pulled the car up and had it ready to test drive. After the drive, we sat down and I had my excel sheet ready to make sure I was getting a fair price on my lease. Rich actually beat my expectations and gave me an incredible deal! He made the process really smooth and easy. Plus he was extremely patient with me as I crunched some numbers. I gave the buying process here 4/5 stars because although it was smooth, it did take awhile. After Rich and I agreed on a price, it still took about an hour and a half to get out the door. Although I was ready to get out of there with my new Jeep, the wait was worth it. I would definitely recommend this dealer, and Rich specifically.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

I just love my Highlander. I have gone on trips with 8 people in the vehicle and there was room for everyone. Smooth riding and great sound in music.

It's always a pleasure to get my car serviced at Toyota of Grand Rapids, and Ben Dekruyter makes it such a friendly experience. I appreciate so much his kindness and candor. Highly recommend.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

Tim Davis (Toyota of Grand Rapids) is an excellent customer service. As a first time buyer (new Toyota), my husband and I did not know a lot about new Toyota Camry 2016. Tim explained to us very detail about the car (the safeness , the economical/cost less in maintenance, the after sales service from Toyota). Tim even spent extra time showing how to use buttons/keys in the car, connecting car through Bluetooth with my phone, and did a test drive. He brought us to Toyota building tour, so we knows about the Toyota services. Finally after spending 2 hours time, we decided to buy Toyota Camry (It's a good car). Tim is very helpful and courteous ! He even said that we can ask him at any time in the future if we have any questions. He brings good reputation (customer care) of Toyota of Grand Rapids. We also feel proud to be a part of Toyota of Grand Rapids customers (even my husband's family are part of General Motor's & Ford families). My husband's father worked for Ford Company and his brother worked for GM. Thank you to Tim & Toyota of Grand Rapids !

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

I had a great experience. I met the sales person at the auto show in town and got good information about the cars I was considering. In short, I wound up buying the car I saw on the show room floor. The sales experience was good, the negotiating was fine, and they gave me a quick price on my trade-in vehicle ,if I wanted to go that route. I didn't, but it made no difference in the negotiations. I've had a previous Lexus serviced by them for years and have had a good experience in that aspect as well.

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

After moving to Grand Rapids from Kalamazoo, where I've had my Rav 4's serviced for the last 9 years, I didn't know what to expect with a new service location. Wow, was I pleasantly surprised! From the moment I pulled up, Scott Bier-Hobbs stepped in and took care of everything. With waiting options, the quiet waiting room was perfect for getting work done while I was waiting and the wait time was shorter than I expected. Most importantly, Scott was honest and told me something didn't need to be done when I thought it did and he explained why. It's great to have a service location I can trust and does great work! Thank you!

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

I have a 39 month lease. Driving a 2017 Malibu. Service at least twice a year. Prompt and professional service.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

Es un vehiculo excelente 4x4 bueno para la nieve. Comodo pata la familia y para viajar de vacaciones y muy seguro te da mucha confiansa esta camioneta. Muchas gracias.

I found exactly what I was looking for at Crown used cars. Phil was fantastic answering all my questions and getting me the best deal possible. Brad went out of his way to take care of any concerns I had. They made my first car buying experience great. Friendly, responsive and worth the drive.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

We just bought our 3rd or 4th car from Mike VanHohenstein at Crown. Once again, it was a seamless and pleasant experience - not something I can say for every car buying experience I have ever had. Mike's a great guy who provides fair pricing and attention to detail. We recommend him and this dealership to anyone looking for new car.

Very comfortable reliable vehicle. Has all the features you want in a family style vehicle. Thank you to the staff at Belise for all your help and support.

Muy agradecida con la excelente atención recibida por Junior de la Rosa en "ELHART".Una experiencia de compra inolvidable.Para tí ,siempre habrá un brillante porvenir ,porque llevas la belleza en el corazón,nunca cambies y muchos exitos futuros!Mil gracias!!! 😊😊

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

Mitch provided us with gracious customer service. We had a fixed budget, a short amount of time, and a definite need for a reliable vehicle. He stayed after hours to accommodate us, worked with Phil to advocate an incredible price that we could afford; and they even blessed us with some incidentals that we wished for, but were content to not have at that moment. Mitch allowed us to contact him via our preferred method, whether by text, email, or phone. Our service was exemplary and personalized without ever feeling stifling or pushy. We were treated like royalty as soon as we stepped onto the lot, and treated like family as soon as we entered the office. Personally, I highly recommend Crown Toyota-VW of Holland! Their service and kindness are bar-none!

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

The Crown Service Department is great to work with. I love being able to schedule service on line. They do a good job of keeping you up to date on the progress of the repairs and costs involved. Travis is a real pro.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

A friend of mine has a 2015 Highlander, loves it. It’s rated very high in Consumers Report. It is replacing a 2001 Pathfinder, which is about the same size. The 2012 Highlander fits our needs just fine.

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.