Used Toyota Highlander for Sale in Grandville, MI

My recent purchase of a 2013 Honda Odyssey, as a birthday gift for my wife, and the purchase process was full of surprises or more appropriately a surprising lack of surprises. Like many who will read this I have purchased many vehicles overs the years and have had my fill of hidden flaws, blemishes and, undisclosed mechanical issues while shopping far a new car not to mention some of the unsavory sales tactics one must endure in what can be called "the car buying circus". My recent purchase from RiverTown Honda was quite surprising by the simple lack of surprises. After researching on several websites we were able to find the model we wanted and at cars.com I was able to locate the exact vehicle that would meet out needs with the options and history we were looking for. After a few emails, I spoke with them over the phone and worked out the numbers from a distance as I live over 100 miles from their location. I made the 2 hour drive and I arrived at RiverTown Honda earlier than the agreed upon time and even though, it was a busy Saturday morning in their service department I was greeted promptly and courteously and directed to Tony Grahl whom I had spoken with earlier in the week. That's when the surprises started. The vehicle I was there for was still in the detail bay but, we went to see it and give it a once over visual inspection, it passed, surprisingly everything was exactly as advertised with no blemishes or unseen door dings or anything I was not expecting. Once the detail was complete I was given the keys for a test drive and a brief explanation of the best route to take and I was off. I wasn't test driving a some new sportscar or exotic so, in reality, it wasn't a rush of excitement or adrenaline but, it drove out nicely, all of the features and optional equipment worked as designed and I was again surprised that there were no issues to be found. Then it came to the paperwork in the business office and again, they were surprisingly, straight forward and offered none of the typical car dealer add on pressure and shenanigans which are all to common when you are purchasing a vehicle. After all was said and done and I was driving my wife's new Odyssey home I found my self thinking "wow, no drama, no issues and surprisingly no surprises or stress" I can and will highly recommend RiverTown Honda and their entire crew, especially, Tony Grahl. Thank You very much for helping me achieve the cliche' "Happy wife = Happy Life"

Best value for your money. This cars keep their value. No engine problems. No transmission problems. Great body. No electrical problems. Best car you will ever buy.

Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

I have a 39 month lease. Driving a 2017 Malibu. Service at least twice a year. Prompt and professional service.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Muy agradecida con la excelente atención recibida por Junior de la Rosa en "ELHART".Una experiencia de compra inolvidable.Para tí ,siempre habrá un brillante porvenir ,porque llevas la belleza en el corazón,nunca cambies y muchos exitos futuros!Mil gracias!!! 😊😊

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

I can???t say enough about the staff at Elhart. They are all some of the most hard working, helpful, friendliness people you could ever hope to deal with when purchasing a vehicle. Caryn Parrish is a Rockstar with the financing! Kevin and the whole staff were there helping me get into my dream truck and they made it happen as a team! Very pleased 👍🏻👍🏻Sam J.

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

*EDIT* Jen ended up contacting and was able to get me the car type I wanted. She was able to keep in touch till our set meeting and I was able to drive off in the car that day. They do give you a 1/2 tank of gas in a used car, which was really nice since most used car lots send it out on E. I really wish they would allow a 4.5 star review because that???s what they really are. If your looking for a car I recommend to go to Elhart and to remember they do offer guaranteed financing. I set an appointment with them on a Thursday to meet that next day at noon and look into financing. I showed up 10 minutes early and Jen was not there. When I asked for her the older guy (Ron?) told me she usually did not come in on Fridays but maybe she will be in soon. I waited 15 minutes till George come up to me and had me fill out some paperwork and told me she was coming but was running late. Jen showed up at 12:30 and eventually called me into her office. She apologized and said she thought the appointment was on Saturday. She asked if I had found a car there I liked, I told her yes and explained what one with the price, I even told her it???s straight out her window at the Hyundai building. She started putting in all my info to get my financing together, I do not have great credit so I understand it???s a challenge. She asks if I like a car that is double the price of the one I told her I liked, did some number crunching on the computer and told me my monthly cost on that car. She then asked if I wanted to go look at that one or test drive it. I told her no and I had to go back to work since it took so long for her to show up. She tried to offer I take it to work as a test drive or take it home for the night. I told her no and got up to leave, she asks if I didn???t like the price, I said yes I wanted one a lot cheaper and it???s not the type of car I wanted. She looks online and find the one I wanted, apologized and said she would work on the numbers Saturday and call me Monday. Monday afternoon I stopped in to test drive the car I liked took it to my shop (work for an independent shop around the corner). When I got there she was talking to someone, brought the car back and she was gone. I asked Mike to have her call me, he took my info and I have still not heard a thing from her. I called her direct line Wednesday a little before 6pm and left her a message. I never heard back. George called me Thursday night and told me they had a car that would be good and the financing would work but at this point they have lost my business. It has been over a week and I have not heard back. I do not know if I am approved or what I am approved for. The sad part is the customers that come to our shop trust us and ask where do go to buy the next car. I used to say Elhart but now will be changing and letting them know Crown or Wyrick is the place. If anyone is looking at buying a car from Elhart I recommend they see George only. He is a great guy and easy to work with.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

On October 11th, I totaled the 2010 faithful Subaru Forester we had driven over 220,000 miles. We had planned to "take it to the Moon" and reach 238,000 miles! I unfortunately hit a 200# 6pt buck head-on at 75mph. I escaped without a scratch. Unbelieveable. Within 24 hours we bought another Subaru! Rob Gould was fabulous making that happen smoothly, cheerfully and promptly. John Gongalski was great getting our immediate financing accomplished. Both stayed well after business hours to do this! You guys were the BEST! Thank you for being there for us when we needed you most to get us back to normal! Please post the photo of the 2010 after the accident we gave you with the caption "He lived!" Thank you Rob, John and Subaru engineers! You have an amazing product! We are greatful. Halubs

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Sales person ???Katie??? and her assistant were very professional, accommodating, very low pressure and great to do business with! Best experience we???ve had purchasing a new vehicle...EVER! We held off buying a new vehicle for quite a while because in the past we dreaded the whole car buying process. Dealing with My Auto Import Center in Muskegon was stress free and well worth the drive! Thanks to all and we will be back! 👍🏼

Read to the end: I ran into a dead end in trying to work out a solution to a problem with Subaru. Through my purchases and recommendations to friends and family, Subaru has experienced over $300,000 in sales, but it made no difference to them - in fact, the person I spoke to at Subaru customer service was downright rude. I contacted Mark Leutzinger at My Auto Import as I've dealt with him before a found him to be very reliable. I explained my disappointment with Subaru (NOT My Auto Import) and he took it to the next level with his Subaru regional rep. End result? They not only met, but exceeded my expectations! My Auto Import, I will be back for future service and purchases because of Mark! He deserves a raise :-)

I live in Chicago and hadn't owned a car in 7 years but Jack was able to help me navigate the process and it all went very smoothly. After test driving a few other models at other dealerships, my Kia showed up in an online search and my parents and I headed over to check it out. A quick test drive and a few questions later and I decided it was THE ONE for me, From there, Jack and I were able to knock out all the paperwork and the payment in no time flat. I had a budget that I assume was lower than most of their customers (I don't think they usually deal Kias, I am guessing it was a trade in?) and I appreciated that Jack still took his time with me. Jack was friendly and handled my dad's cheesy jokes with class. :) They had the car cleaned and gassed up before I left and I was on my way! Two things to note-- (1) They tried to push their financing a bit too hard. I had already arranged for a loan with my credit union (I had a check with me) and I knew they would never beat my % but I agreed to let them try because they were so insistent. I ended up getting turned down by every bank they inquired with (and therefore received multiple letters in the mail after all of this) because I was an out of state resident so I wish they had just acknowledged that and let it go from the start. (2) My dad followed me home and we discovered that my right taillight was out. :( I had to make a trip to Auto Zone the very next day after buying the car and even though it was something minor, it was still an inconvenience and something I wish they had caught during the inspection they claimed to do on the car. Overall neither of those things would stop me from buying a car there again but I think they're worth mentioning.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.