Bill Pierre Chevrolet, Lake City, WA 98125
November 6, 2018
Absolutely Fantastic! I bought my Chevy new in 2014. I travel for work a lot and have put significant miles on her. I have always taken my car to the same service center since I bought her, in Seattle (Lake City), WA.
Unfortunately, I have had the same engine light code popping up for the last 16 months, starting when it was still under warranty.
Several fixes later, the engine light came back on, a week after it had been fixed, once again.
After getting GM involved, because everyone was stumped, the issue was figured out. However, because it was no longer under the 36,000 miles warranty, and this particular part isn't covered under the drivetrain warranty, I was going to have to pay for it myself...
That's when the service department got involved. Specifically; Matt, Allen and Jeff, who all work in the service department, at the Bill Pierre Chevrolet in Seattle (Lake City), WA. They went to bat for me and now I'm getting my car fixed on Tuesday and I will be able to get back to traveling :)
Thanks for the fantastic service!!! It means a lot that you took the opportunity to know me as a person, I will forever tell people to come to you guys first :) :)