Hunter was great in my whole car buying process. Super relaxed and honest yet very knowledable and help ful. Very thankful he was the one to help with our process.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
I love my Highlander!
by Gaileybelle from Murfreesboro
January 5, 2019
I love that it is easy to get in-and-out of my Highlander. After hip replacement, that was a major factor in looking for a vehicle. Now, my 86 year old Mom loves it for the same reason, easy to get in and out. Comfortable ride, even for the back seat, plenty of leg room. Comforting knowing it is very dependable.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
by Blakev88 from Walker, La
January 6, 2019
Great for a family although I would recommend the captains chairs. One major issue is the rear automatic lift gates have issues. Mine is 2200$ to fix. Great vehicle just watch out for those rear hatch issues.
I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.)
I also really enjoy your coffee and peanut butter crackers.
Favorite car ever
by Highlander from Orlando
November 27, 2018
This car is so well made. It is comfortable, quiet, has very good acceleration, delightful to drive, handles so very well. The only thing I would change on it is to have pull-down armrests on the front bucket seats.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great suv experience
by Don oh from New York
December 11, 2018
Not good on gas as I would have expected. I am a Toyota customer for more than 10 years and this one has higher gas per mile
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Toyota is the only car I would consider owning.
by Pat from Atlanta, GA
November 20, 2018
Reliability is excellent. I’ve owned a number of Toyota over the years and I keep coming back to purchase another Toyota because of the reliability and the excellent staff that sell and maintain these vehicles.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
This dealership was perfect for me and my wife to buy our first new car together. Our sales person Robert Cameron was very friendly and showed us all the details we needed to know about getting a new car. Im very satisfied with our experience and highly recommended them to anybody i know.
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
I had the best experience with Checkered Flag Auto Outlet. This is my second time using Checkered Flag as our dealership. Our salesman, Allen Belanger, was the best salesman I've ever dealt with. He was genuine, answered all of our questions, and never pushed anything on us. He called us as soon as the vehicle we were interested in was ready to be viewed. The whole team at the Auto Outlet made us feel like they were a close knit family, and we became part of it. They even helped entertain my one year old daughter! I will continue to recommend Checkered Flag to all of my family and friends in the area!
Love this car
by JerryB from NACOGDOCHES
January 6, 2019
This is exactly what I was looking for. It is my 4th HIghlander and the 3rd that is the Limited Edition. It is just right for me. Beautiful and dependable, all for a great price.
by Scott and Christina Sinclair from Virginia Beach, Virginia
July 28, 2018
My wife's 2002 Pathfinder after 258,000+ finally went down. Went to Neptune Motors. Nice selection, clean, low miles, asking prices in line. Phillip helped us that day. We left and went to a couple of other places and then went back and saw Phillip again. We bought a great 2006 Toyota Highlander from Neptune. Very happy. Good guys ... Lannin and Philip and a good dealership.
Best Car I've ever owned
by Pete from Mountain Home, AR
January 13, 2019
This is my second Highlander. First went to 263,000 before I trade it in. Looking forward to having over 250,000 miles on this one. Have had zero major repairs on either Highlander.
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
The best place to get your dream car...The staff and the owner will be there to help .. They get things done very quickly.. You get to meet the owner and he will personally take you through the buying process... if you need a car go check it here!!!!
Most reliable & trouble free car I’ve ever owned
by Mark from Portland Oregon
December 14, 2018
I love this car. It hits all my needs. I just wish I had bought a hybrid. The car has a wonderful towing package and handles very well, even when towing a heavy trailer.
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
I will only drive Toyota!
by Croern from Long Beach, MS
November 17, 2018
I love everything about this car! The body style and interior, the size, because I can take my family in one vehicle and there’s plenty of room for storage too! It rides like a dream and I love it!
My car was clean after service and all work were done staff were polite and call me right away when my car was ready to pick up
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Accurate and car was ready & waiting for us to test drive it
by SJz Ride from DealerRater.com
November 25, 2018
Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also very informative.
Very Reliable car
by AmitN from Alpharetta GA
November 27, 2018
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
Fragile. Junk battery, Crap tires 5 flats in 10000
by NOT a Toyota Fan. Never again from Buford Wy 82052
January 14, 2019
Everything is falling off of it. Junky tires- 5 Flat Tires in 10000 miles. Wind noise. Air bags quit. Roof Rubber comes off in car wash. Seats stain way easy just from everyday use. Had both front seats rebuilt in 5000 miles. Battery quit at 7000 miles. Left us stranded, not good. Over all a trash heap of a car. No more Toyotas for my wife and I … Hello Chrysler...
Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the questions my wife I had about the car we purchased. Ray was very informative and there was no sales pressure, so it was very easy to come to a decision on a vehicle and feel good about my choice. I have had only good experiences with CB Toyota and I am looking forward to that continuing in the future.
Love the safety features and comfort
by Primetimerg from Morganfield, KY
January 12, 2019
We love our Highlander. Has great safety features. Auto speed cruise control, dynamic rear view camera, etc. Drives great good MPG. We got 26 on the way home. Lots of room.
Once again looking for another car. Ray Aiden had what I was looking for and nice inventory .
Contacted Ray on A Saturday driving the next day also in return on a great deal with my trade in.
Will continue to see Ray again in the future.
Best Mid-size SUV on the market
by TheoMO from Springfield, MO
December 17, 2018
Outstanding quality you would expect from Toyota. Best SUV we have ever owned. Spacious for a mid-size and great ride for long trips. Perhaps the best Toyota SUV so far.
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